Hotel Mukim Berakas A dengan Tempat Letak Kereta

An overnight stay in preparation for an early morning flight from the nearby airport. On arrival the allocated room had not be prepared or cleaned which, involved a wait whilst another room was found. The new room has only one serviceable lamp, but it was getting late and this was accepted. Restaurant was closed and no food available. A shower caused the bathroom to flood, wetting all the towels. Room very warm. No response the thermostat. Checkout involved a long confusing walk and several floor changes to achieve. The receptionist asked for our room number, he then denied that our room existed. A photo of the door (with number) didn’t seem to help. Now somewhat disenchanted with the whole experience I tried to exit the hotel only to find that the doors were locked for another 2 hours! None of the staff seemed to know how to get out. Some improvisation and use of the fire doors eventually allowed escape. Not good, not good at all. A building designed by a Stalinist era brutalist, let down even further by a management who have at best a tenuous grip on the hospitality industry.

(1) Walking distance from the airport. Via Dart, the Brunei app like UBER, the service of 4WB car was 9.1 B dollar from the airport, 9.5 B to the airport. (2) WiFi was available, but not fast. It may not be suitable for business use. PPPoE was used. (3) Laundry machines are not available in the building. A coin Laundry shop exists north, 1 km away. (4) Sound insulation was felt good enough, and the neighbourhood is generally quiet.

The Mulia Hotel is a basic hotel near to the airport, which is ideal for a layover. Shuttle bus was easily available and the driver helpful. The check in process was quick and welcoming. The room was spacious enough and the bed comfortable. The water was clear (I saw previous reviews) and the room clean. The food in the restaurant is basic but you can find something on the menu to suit your palette. I ate in the chinese restaurant on the 1st floor once which I found expensive for what your get. Breakfast is very basic so do not expect much choice.