Hotel berhampiran Kala Ghoda Statue, Mumbai

It was a one night stay at The Ambassador, Churchgate, Mumbai. My stay was pleasant. The hotel has a nice, old world appearance and is located very well; the well known Marine Drive is just a stone's throw away. The staff are polite, courteous and helpful. The food too is good and the rooms are large and spacious. The only shortcoming from my point of view was that the roof top revolving restaurant which was a major attraction some years ago is closed.

The rooms at this property are a tad bit lacking in space, and are uncomfortable in design too, but, the view from the window is definitely BIG… and more than makes up for the lack of space in the room!!! The entire bay area of Mumbai is visible from the windows here (of course, the higher you are, the better), and the views of the ocean are simply INCREDIBLE!!! The memories of being by the window, looking out at the mighty expanse of the sea and the city side by side, with the the sun setting in the background, are going to remain etched in our minds and hearts forever... Full marks to the hotel for their impeccable hospitality!!! Ms. Janki Das, you ensured that the housekeeping was at its absolute best with us... We had a hiccup free stay thanks to you and your perfectly trained team - the ever cheerful Abhishek, the sweet Shivangi & Naina... Ms. Das, you were always available and keen to help, and super quick to respond!!! Our heartfelt thanks again!!! The check-in was a breeze, courtesy Mr. Chinmaya at the front desk... Your helpfulness and energy uplift the spirits of a tired traveller immediately... Keep up the great work... In fact, every member of the front desk here deserves applause for keeping their smiles and patience intact, in spite of the high work pressure... I have never seen a front desk this busy, and still being ***aged so well, at any other hotel ever!!! Mr Chinta***i stands ever so patiently by the lifts in the lobby, guiding and helping guests when needed... His presence there for sure puts the confused guest at ease in an instant... Fantastic job!!! The food from the IRD is lipsmackingly delicious… to be had to be believed!!! Seldom do the speciality restaurants live up to their name and fame, but here, I must say, we enjoyed the food so much that we would order without taking a look at the right side of the menu… that good it is!!! And, if you love experimenting with unfamiliar kind of food, the experience will be even better!!!   The Oberoi property stands adjacent to Trident, and there is an interconnecting passage that leads one to Oberoi from Trident... We would often spend time in the Oberoi lobby as it would always be less crowded/busy... It was a pleasant surprise to discover that a Trident guest visiting the Oberoi is treated with equal care and affection here!!! No distinction is made... Mr. Shubham, it was an absolute pleasure to interact with you at the Champagne Lounge!!! Your kindness and your willingness to go out of the way to help and keep the guest happy is something that we will fondly remember... Keep up the good job!!! We had lunch at the Fenix once... Mr. Satish, you served us beautifully well, and that too with so much joy and care... Thank you very much!!! The check-out with Mr. Lobo (cashier) was smooth, too!!! Interacting with him was a pleasure... I will always remember the stillness and the patience with which he carried out the entire check-out process!!! On the whole, it was an EXHILA

I LOVE EVERYTHING ABOUT THIS HOTEL. It is so close to marine drive, I mean I just have to walk across the street and the sea is just right in front of me. Besides that, my room got the sea view so I could see beautiful view in sunset and sunrise. Also the restaurant has a balcony so you can enjoy the view while having your breakfast

This is a good value hotel. Rooms are not huge but roomy enough. The bed I had was very comfortable. The air conditioning unit was a little old and noisy but not intrusive. The breakfast was good in choice and plentiful and tasty. The staff were excellent! The door and portering staff were very helpful. Special mention goes to two reception staff: The handsome and courteous RAJU and the efficient and helpful CHETNA who oversaw my arrival, departure and safety storage of my luggage. I recommend this hotel and the staff attitude to guests.

The hotel is quite old but well maintained. Staff are exceptional in ensuring a pleasant stay. I tried an in-house resturant (Konkan), which was very good. The location of the hotel in South Mumbai could be suitable for those who have engagements nearby . It is though very well located for those visiting major tourist attractions. Btw there is a construction in front of the hotel, though I did not hear any noise. Overall a decent value for money.

We were there for a birthday buffet brunch at the Seven Kitchens. The staff was amazing and very customer oriented. We had a complaint about some food items, the chef came immediately to check and removed the dishes totally from the buffet. Our complaint was appreciated.

Had an absolutely amazing time at four seasons! From the kindness and the smiles from all the staff to the cleanliness and spacious room. Everything was perfect! We were lucky to have our roon upgraded, and there were balloons, cute sweets, and a chocolate cake at our room! Which was a wonderful surprise and made our engagement and my fiancee's birthday celebration even more special! Room service was super efficient, and the food was amazing! Dinner at san:qi was pleasant! Good interiors and not at all loud, perfect place to go on an intimate date. The food was great, and so was the service - special thanks to Nikhil, who took care of us!! Overall, it was a great experience! Hospitality at its finest! 100% recommend.

good proximity to lamington road(computer market) and the property is well maintained. Happy hour from 6-8pm at the rooftop bar is very good and view is spectacular. Multiple restaurant option available and staffs are really freindly and helpful, highly recommended.

Most friendliest staff. I went with my toddler and the staff(Rupali and Papin) at the play area were so good with my son, he enjoyed playing with them a lot. I wish the play area was indoors as it gets too hot in the day for the kids to play in the heat. Mr. Roopesh More from the vista restaurant was so sweet to get the kids food customised for our needs every day. It made our stay very pleasant and memorable.

I stayed there in the first week of July 2022 in room number 201. The room ceiling was broken. When I asked them, they said It's been like that for the last several months and it will not fall even though that was a huge safety issue. This room was just beside the lift and was making huge noise throughout the night. The pillows were not washed and they had several stains on them. They don't have a kitchen so you are dependent on outside food for breakfast, lunch, or dinner. Overall, the location of the hotel is amazing but the hotel is in urgent need of a makeover. In its current conditions, it's not worth the amount they are charging. The checkout time is 11 am. When I wanted to extend it for an hour, they asked for Rs 1700 which was way more than what you pay at an airport lounge.