Mercure Fukuoka Munakata Resort & Spa

Mercure Fukuoka Munakata Resort & Spa Reviews

Mercure Fukuoka Munakata Resort & Spa

ci ty, 1303 Tano, Munakata City, JapanView Hotel Details
Mercure Fukuoka Munakata Resort & Spa
Mercure Fukuoka Munakata Resort & SpaMercure Fukuoka Munakata Resort & SpaMercure Fukuoka Munakata Resort & Spa
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Mercure Fukuoka Munakata Resort & Spa Guest Reviews

3.7/5
19 review
Verified reviews
Location3.6
Amenities3.7
Service3.7
Cleanliness3.8
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All Reviews(19)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(3)
Anonymous User
Japanese Style Room
Stayed in Nov 2023
Couples
1 review
3.0/5
Posted on Nov 5, 2023
The service provided by the hotel was pretty good. but unfortunately the location was very difficult especially for people who does not have a car. it takes around 1200 yen from Kokura to this hotel, not to mention the amount of time needed to travel from one place to another(1.5 hours). however, the onsen was pretty great and the shampoo bar and the ammenities provided by the hotel at the onsen was very accommodating. the game section and the table tennis was also very fun. be careful when trying to eat anywhere near the hotel though, because there’s nothing near the hotel.
Guest User
Japanese Style Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 3, 2024
Since we had three children with us, we chose a Japanese-style room. It was spacious and well-equipped, and the amenities were all there, so we were very grateful. We were surprised to see that the view outside the curtains was entirely solar panels, but it's fine if you don't want to worry about other people seeing you. The hot spring was also spacious and we enjoyed ourselves. Thank you very much.
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Response from Property: Thank you very much for staying at Mercure Fukuoka Munakata Resort & Spa. We are very pleased to hear that you chose a Japanese-style room for your family stay and that you were satisfied with the size, facilities and amenities. Regarding the view outside the window, we understand that you were surprised by the expansive solar panels, but we are relieved to hear that you were able to relax without worrying about being seen by others. Next time, please reserve a room on the even numbered side. We will do our best to accommodate you. We are also glad that you enjoyed your relaxing time in our hot springs. We look forward to welcoming you again. Thank you very much. Mercure Fukuoka Munakata Resort & Spa Web Manager
Guest User
Classic Room with 2 Single Beds and 1 Sofa Bed
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 6, 2024
The welcome drink service and buffet were also very good. Thank you to the hotel staff😊
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Response from Property: Thank you for staying at Mercure Fukuoka Munakata Resort & Spa. I am very happy to read that you were satisfied with the welcome drink service and buffet. I also thank you for your kind words about our staff. Your kind words are a great encouragement to us. All of our staff will continue to make efforts to ensure that our guests have a comfortable stay. We look forward to welcoming you again. Mercure Fukuoka Munakata Resort & Spa Food & Beverage Department
Guest User
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 7, 2023
If you are coming to the beach for vacation, it is a very good choice. It is very close to the beach, the environment is excellent, and the outdoor swimming pool is also a favorite of children. If you want to see more of Fukuoka, I don’t recommend staying here. It’s too far from the city center.
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Guest User
Japanese Style Room
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 4, 2023
The hotel room environment is very beautiful, with an outdoor swimming pool and an indoor hot spring. It feels like it should be in a village. There are wild boars. The Japanese-style room can accommodate 4 people.
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Guest User
Classic Room with 2 Single Beds and 1 Sofa Bed
Stayed in Jun 2024
Couples
1 review
3.5/5
Posted on Jun 16, 2024
The service was very polite. Thank you very much.
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Response from Property: Thank you very much for using Mercure Fukuoka Munakata. We are very pleased that you were satisfied with our courteous service. Your kind words encourage us. We look forward to seeing you again. Food & Beverage Department, Mercure Fukuoka Munakata Resort & Spa
Tieshan
Japanese Style Room
Stayed in Dec 2023
Couples
2 review
3.0/5
Posted on Dec 14, 2023
I stayed without meals, so I'm not sure about the meals. The hot springs were also unusable due to a broken pipe. It turned out to be a normal public bath, but it wasn't particularly bad. However, the negative points were that the tatami debris got on my clothes, there were no sheets on the comforter, and that it was a mattress instead of a futon. Maybe it's worth the price though.
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Guest User
Japanese Style Room
Stayed in Aug 2023
Family
6 review
3.7/5
Posted on Aug 17, 2023
Since it was summer vacation, the pool and breakfast area were very crowded. I wanted to use the massage machine, but the person who was sleeping didn't move for a long time and it was left unattended so I couldn't use it at all.
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Guest User
Japanese Style Room
Stayed in Aug 2023
Family
1 review
3.0/5
Posted on Aug 7, 2023
The dinner buffet at this hotel is the most expensive and worst we have ever had in Japan. When we went for dinner at 7:30pm, most of the dishes were already empty. Nothing special either. The price for two large and one small is over 16,000 yen. I can only fill my stomach in a hurry. There is a big gap between the price of breakfast (more than 3,000 yen for adults and more than 2,000 yen for children) and the price on Ctrip.com (you only need to pay more than 1,000 yen). We arrived at the breakfast area at 8:30 in the morning and found that most of the plates had been cleared. There is nothing left. I suggest you not to go to this hotel again. If there is no village in front of the hotel, there will be no store. It takes 15 minutes to walk to a convenience store. Not near the sea, not at all…
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Chunshenjun
Stayed in Aug 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Aug 8, 2023
If you are staying in the hotel, remember to take the hotel's free shuttle bus, otherwise travel will be expensive and inconvenient. I only found out on the last day...
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Anonymous User
Japanese Style Room
Stayed in Dec 2022
Family
2 review
2.5/5
Posted on Feb 6, 2023
The hotel is old, in terms of location. The hotel is old, in terms of location. The hotel is old, in terms of location. Old hotel, location Old hotel, location Old hotel, location Old hotel, location
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Verified traveler
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 17, 2023
Room is big than i guess. So many tourist stay here. The pubilc bathroom was crowded but funny. 😄
bochitabi
Stayed in Oct 2023
Business travellers
5.0/5
Outstanding
Posted on Oct 12, 2023
Located about 10 minutes by car from Hetsumiya, just off National Route 495, this large hotel has a banquet hall, restaurant, chapel, pool, etc. The building itself is old but well maintained. This time I stayed in a twin Western-style room for single use. The room was spacious and there was a mini sofa, table and chairs by the window. The unit bath was small but it was fine as I was using the large public bath. I chose the work clothes that were provided in the elevator hall on each floor for room wear. There are no alcohol vending machines, so you have to buy alcohol at the souvenir shop in the lobby on the first floor, but the opening time is 9pm, so if you are drinking in your room, you need to buy it in advance. By the way, there is a convenience store near the hotel, but no restaurants, so unless you plan to eat out for dinner by car, it is recommended that you choose a plan that includes dinner. The large public bath is on the second floor, and the changing room has about 100 lockers and about 50 changing baskets. There are about 20 washing areas in the bathroom, the indoor bath is large and can accommodate more than 10 people, and although it is not very large, there is a sauna and a cold bath. The open-air bath is a rock bath type that can accommodate about 5 people. Breakfast was served in the banquet room on the first floor, and included a Japanese, Western and Chinese buffet, with fish burgers and curry in addition to stewed fish and rice bowls. It was a hectic night, but I was able to spend it comfortably.
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Response from Property: Thank you for always using Royal Hotel Munakata. We also appreciate your valuable comments about your detailed stay experience. We are very happy to hear your feedback. Thank you for sharing information about the location and facilities of our hotel, which will be helpful to many people. Detailed descriptions of the rooms, the state of the large public bath, and specific reviews about the meals will all be useful information for those considering their next stay. We also appreciate your comments about the Japanese, Western and Chinese buffet. We are pleased that you had a comfortable stay. We will continue to work hard to improve our services so that we can provide our customers with a comfortable stay. If you have any questions or requests, please feel free to let us know. We look forward to welcoming you again.
masa m
Stayed in Oct 2023
Couples
1.0/5
Posted on Oct 7, 2023
I stayed here because I was comfortable in a spacious Western-style room and was looking forward to the breakfast and dinner buffets. I was very satisfied with the food that can only be enjoyed at this hotel, including Munakata local cuisine, crab, and sea bream chazuke. Unfortunately, however, the hotel was completely renovated in July of this year, and the food was really disappointing, just like other hotels that look stylish at first glance. I really hope that this hotel will be more like Munakata and not like other city hotels in urban areas.
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Response from Property: Thank you for your continued patronage of Royal Hotel Munakata. We also appreciate your feedback regarding the food during your stay. We take your comments seriously and regret your loss. We were pleased to hear that you enjoyed the Munakata local cuisine and unique culinary experience, and we recognize that this is the charm of Royal Hotel Munakata. However, we regret that the changes in the cuisine due to the new renovation caused disappointment for you. Your feedback is very important to us, and we will do our best to provide you with an even better experience during your next stay. If you have any questions or requests, please feel free to let us know. We look forward to welcoming you again.
fujinori
Stayed in Nov 2023
Family
3.0/5
Posted on Nov 14, 2023
There were too many group tourists with bad manners.
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