Hotel Terbaik dengan Gimnasium di Munich

It is amazing! It was held the event in Messe, however price was very economical and reception arranged upgrades room for me because I am a diamond member of Trip.com!!! I should come back to the hotel very near future. Breakfast is also incredible!! I have to say thank you for the staff of the hotel’s.

I was  double charged the room expense by my credit card on 9/24 and 9/25 relatively. I doubt that was cased I received a revised booking number the day(9/25) after I book hotel (9/24). And I have no idea why they change the Reservation number because I didn’t make any change after the first booking.

Shoutout to Sandra and team for making this stay the most memorable stay in our two weeks trip to Europe! Sandra is the most amicable and friendly staff I met. We had 1-2 questions but she went all out to help us with it. She even gave us a little surprise as well. The hotel is just a stone throw away from The Central station. On the way back, you can buy food from Pommes Freunde which is not bad. Overall a lovely stay, will definitely recommend to family and friends looking for a stay in Munich.

We stayed in Munich for 2 nights to visit the Christmas markets. This hotel was clean, reasonably priced and less then 15min walk in to the center of Munich (there were multiple buses, trams and trains available if needed). The hotel staff were kind enough to check us in early as we had arrived on an early flight which was amazing and although we didn't require any assistance the members of staff we did meet were all vw3ry friendly and accommodating. Id definitely stay here again 🙌 there were takeaways and shops near by so you can be pretty self sufficient.

What a gem of a hotel. Just back from spending a long weekend here and couldn’t be happier with this hotel. Superb central location that’s only a short tram ride, or 20 minute walk, away from the centre of Munich. Excellent service from friendly helpful staff throughout our stay. We would definitely stay here again when visiting Munich.

It’s very good, but enough issues to knock a star off. Lots of good things - very clean, modern room. Great shower. Good lighting. Comfortable bed. Fabulous breakfast, with omelettes to order. Every sort of milk you could imagine (though except, oddly, we couldn’t find fresh - the one we thought was it was UHT!). Great gym on 14 floor. Internet lightning fast. The staff were friendly and gave you full attention when you were with them. Issues. Short staffed. On checkout, for example, only two staff, one of whom was on the phone … then the other could not get round an issue for a couple checking online, so had to be helped by the first. When a place is this swish, check in and out should be fast and slick. It wasn’t. Short staffed in the restaurant too: we’d booked a table but were ignored by the two staff who were covering the bar and the tables. A lot of tables and a long wait to be seated. Better training needed: at least greet and acknowledge the waiting guests. Restaurant food was ok. In the room: no access to the online hotel directory: reception didn’t really understand the problem and sent a spare remote up to us, then guessed maybe a software issue. No USB ports in the sockets, and none to loan (you could buy them apparently). (Tip: actually there there are two USB ports - on the back of the TV! They’re fiddly to reach but it can be done, and they charged a phone overnight).

One of the best hotel in Munich city area. Reasonable price. 1st floor is connected to markets and there is also nice pizza restaurant.

慕尼黑的酒店裡麪普拉茨爾酒店—高級這家還不錯，住了幾次，又續住了幾次，整體來說還不錯😊啦啦啦啦啦啦啦啦啦

I had the misfortune of staying at this hotel from 10 October to 15 October . During my stay, I encountered a number of unsatisfactory service levels. First, I could not proceed check in at 3PM and took almost an hour to complete even thought I had a confirmed reservation with my reservation printout. When I asked the reception staff on duty about the reason of the delay, they said it was because the reservation system was down but they could actually find my reservation from the tray on the front desk! Second, when I entered the room, I realized there are dusts inside and dirt on the outside of water kettle; also, mold is found at the ventilation in the toilet. I asked for a clean kettle before noon on the 14 Oct before I left the hotel for lunch; and when I returned my room at 5PM, the same dirty kettle was still in my room. I have brought the dirty kettle down to reception and ask again for a clean one. Staff on duty refused to change for me until I insisted a clean one is a must. I don't think their staff treated my request seriously. Third, as we all know the deposit of empty plastic water bottle can be refunded from supermarket in Germany. I have placed 3 empty bottles on the desk, not in the bin from the 1st day of my stay. When I returned to my room on the 3rd day, all empty bottles were gone while the trash in the bin were still there. Lastly, according to their laundry service request form, regular laundry (NOT DRY CLEANING) service is available from Mon to Sun 8.30AM-7.00PM. I have placed my order with the form completed as ”Laundry Service” before 8.30am on 15 Oct. Nothing has returned until 7PM. I was told by the staff on duty the information about service time on the form is incorrect for more than a year. She did not offer any help. She just kept asking me why the staff did not tell me no laundry service on Saturday in the morning. Her attitude was so bad and kind of blame on me. There was no customer service at all. I am sure this is my worst hotel stay experience so far. I am extremely disappointed from this bitter experience.

Stayed here with my family (2 sons, 11 and 13.) The hotel was very kid friendly- my kids were greeted and they had a play area (with a video game) and a few games for the room. The location was great- about a 5 min walk to the Deutsches Museum and about 15 walk to Marienplatz, but seemed to be off the beaten tourist path. The area felt very safe, and there was a small mall next door that had 2 grocery stores in it (great for simple meals!). It also had a subway stop (Rosenheimer Platz), where all the main lines stopped. The room itself was great. My kids enjoyed the free minibar (but I was told this was being discontinued.) The pool was nice- the kids loved it! It is smaller than it looks in the pictures and was too cold for me. The bathroom was nice- the toilet is separate from the shower/sink/tub area. The sink area had the best lighting of any hotel bathroom I've ever stayed in. Plenty of hot water, and my kids were amused that there was a TV speaker in the shower area. If we return to Munich, we would definitely stay here again!