Chose hotel to be in old town Munich near food and shopping. Hotel modern sp**** decor, to my taste, but lots of space could have used more seating or clothing storage in room. Older ladies in our party had rooms with sitting area and pull out bed, they also wanted more clothing storage.
Neighboring room balconies only separated by a planter and trellis, felt a bit unsafe. Also cigarette butts on balcony every day, we don’t smoke. not a great view but great location and nice roof deck.
Bathroom was big with great walk in shower - could have used more counter space. Towels replaced daily, there were no washcloths - but we expected this for Europe and brought our own. My mon found them at the lobby bathroom offered as hand towels.
The rooms were tidied daily - but were a bit dusty. Sheets were not changed - despite makeup soiled pillow cases. Cleaning staff spoke no english - but did get supervisor to assist when my Mom tried to point out areas needing cleaning. Very helpful.
Lobby on 5th floor - 2 elevators. Staff was helpful with our party’s excess luggage - storing and taking to the room.
The coffee was good in the lobby, great cocktail bar, the food at breakfast was limited but good. There was little other food options in the hotel - although the staff did deliver spaghetti from unexpected ‘spaghetti disco’ event in the lobby.
Water in room daily. Nespresso pod machines installed our last day there.
Staff was stellar, they made the stay amazing. Would definitely return.
Terjemah