Hotel terbaik di Munich

Habe diesmal ein Zimmer bekommen, welches tatsächlich neu renoviert wurde - tutto completto (es gibt auch andere Zimmer). Zimmer super gestaltet, Badezimmer super gefließt, Heizungsrohre aus Edelstahl, geräumige Duschkabine... Frühstück ist schon immer top und auch das Personal super freundlich. Beim nächsten Mal wieder Imperial!

Wow. The Service was simply amazing. We travelled with a little child. The staff arranged a nice crib for our baby, the foldable type but with its own clean cushion, bedsheets and towels. The hotel’s design is simple, our room was super clean, it smelled nice and it had a nice warm temperature. We are super happy to have stayed here and congratulate the management and employees for their customer centered service.

Amazing service and amenities. There are even activities for residents to join for free, eg Yoga class. The lobby is well decorated with a coffee shop/bar, and working space. There is also a rooftop bar. Best part of this place is there is a washing + drying machine in room, with free detergents given to us. 100% recommend.

We came as a family group for just shy of 2 weeks. The units are hit or miss, AC wise. Two of our 7 rooms were in the newly acquired buildings and had great air-conditioning but most of the family were in the original section where the air conditioner was constantly broken. Unfortunately it was a very hot time and many did not sleep well. The front desk staff, with the exception of a woman named Anna, were exceptional. They were accommodating, kind and fulfilled our minor needs. The one woman Anna, was a constant thorn, and extremely rude. Should she have been the one who ran the front desk, we would’ve left. Luckily she was only on a few hours of our trip. Santiago, Lucas and Daniel were EXCELLENT. What a crew the hotel has acquired. In a time where many do not want to work, we were lucky to have been surrounded by such professionals. I would highly recommend the people we encountered and hope that the company that employs then realizes the gems they have. Overall it’s a great location and nice folk.

I love the location, just a little over a block from the central train station. My only real complaint is it was listed as a double bed, but it was 2 twin beds pushed together, so if you sleep in the middle, you fall in a crack and that's not comfortable. Also, I would love to have a coffeepot and hairdryer and maybe some hair conditioner...but for the price, location, and privacy, I still consider this place a big win.

Das Hotel ist relativ neu und modern eingerichtet. Das war dann auch schon das Positive. Das Personal ist schlecht geschult und unmotiviert. Wir hatten in allen Bereichen schlechte Erfahrungen gemacht: Der Check-In war eine reine ”Abfertigung”, meine Kreditkarte wurde lediglich zum Begleichen der Übernachtung verwendet, aber nicht zum Bezahlen an der Bar, was uns barsch von der Dame hinter der Theke beim Bestellen von Getränken gesagt wurde. Die Dame war unfreundlich und unmotiviert. Auch zu dem von uns gewählten Parkplatz haben wir falsche Auskünfte erhalten, was zu teuren Abschleppkosten geführt hätte, wenn wir nicht zufällig Mitarbeiter aus dem Nachbargebäude angesprochen hätten. Das Frühstück war sehr schlecht. Trockene Brötchen, angebrannte Rühreier(falls es denn tatsächlich Eier waren; was zu bezweifeln ist), der einzige Unterschied zwischen Wasser und Orangensaft war die Farbe. das Servicepersonal war unmotiviert und hat sich lieber um die Kaffeemaschine ”versammelt” und Kaffee getrunken, ohne festzustellen, dass für die Gäste keine Tassen mehr vorhanden sind. Das Zimmer war schmutzig. Der Teppich war verschmutzt und im Bad waren Haare vom Vormieter um das Waschbecken verteilt. Selbst nach der zweiten Zimmerreinigung hat sich daran nichts geändert. Das Beschwerdemanagement funktioniert überhaupt nicht. Auf unsere Beschwerden und Hinweise wurde auf keine Weise reagiert. Das Hotel ist definitiv nicht zu empfehlen!

It is amazing! It was held the event in Messe, however price was very economical and reception arranged upgrades room for me because I am a diamond member of Trip.com!!! I should come back to the hotel very near future. Breakfast is also incredible!! I have to say thank you for the staff of the hotel’s.

We spent one night in the hotel before a morning flight. We usually stay in 3 and 4 star modern business class hotels and this one appeared to fit that criteria. The standard ”double” room sounded small to me so I reserved the ”premium” or ”superior” room for less than 10 euro more. This review reflects that upgraded room which is supposed to be about 18 sq m or 205 sq ft. The room was quite roomy, actually bigger than I expected. We were on the top floor. The top two floors (4 and 5) are smaller than the rest of the hotel and have only 10 rooms per floor. It was quiet and comfortable. Although it's only a 3 star hotel, it felt like a 4 star hotel to me. The only negative in my mind is the lack of a 24-hour reception. They apparently open at 0700 (though my ”booking” web site said it opened at 0630). I just seems like a hotel with 120 rooms should have 24 hour reception. Or maybe at least 5am to midnight. When we went to check out at 630am, no one was there and there were a few card keys lying around. We just left our card keys as well, then later got an email about online checkout. The area is a significant distance from central Munich. It's about half way to the airport. A station witih S-Bahn and U-Bahn lines is immediately adjacent to the hotel. There aren't a lot of restaurants nearby but there is one in the hotel and a few nearby. We went to a lovely Italian restaurant just a few blocks away. I would definitely be back.

The check-in process was a breeze. The staff were very helpful and polite. Location - The hotel is about a 5-minute walk from the main station in Munich. The area is not the best and I would probably not recommend a late-night walk but the convenience makes up for it. All the tram and bus lines are within a 5-minute walk from the hotel. There’s a supermarket next door and loads of food options around. Rooms - The rooms were large with twin beds, a tv, a minibar, a kettle, a large desk and a wardrobe. The air conditioning worked really well. You can use the mobile phone to open the room door.. although it didn’t work on the elevator. Might be easier to just use the key card. There are plug points near the bed. Wi-Fi was super fast. The view wasn’t great. The bed and pillows were comfortable. The bathroom wasn’t large but had a tub. The water was hot and the water pressure was great. The only area of concern was when I placed the Do Not Disturb sign on my door before heading out for the day (as I didn’t want my room cleaned), when I got back I found that my room had, in fact, been cleaned - this was a huge issue for me as there were many valuable items left around (and no one should have entered the room either way).

The room is modern, clean and pretty. Very comfortable to stay in. There’re many facilities and the lobby is nice. Staffs were nice.