Hotel 3 Bintang di Muskegon

We were in town for a hockey camp. The hotel /convention center was connected to the rink, and we were able to walk through directly to the rink. Overall the staff was very friendly, rooms and common areas were clean. They serve Starbucks in the lobby. However, note that they are not affiliated and don't take the Starbucks app for payment. They had a restaurant on property, as well a lounge. The pool was very small, and the hot tube was hidden and unusable during our stay. The gym was nice sized with a lot of options to complete a well-rounded workout. The hotel is within walking distance to other bars, coffee shops, and restaurants, which was a major plus. The only complaint I would have is that the walls and windows are on the thin side. You could hear conversation, knee hockey games, toilet flushing, etc. With that being said, it wasn't a major issue as we weren't in our room often. Every room around us seemed respectful, and things quieted down around 9 or 9:30 pm. Overall, we would stay there again if in the area.

We decided to do a staycation for midwinter break and tried out the Shoreline hotel. The pool and hottub were great but we did notice that one hottub was warmer than the other. It worked out nice though for the kids to go into. Our rooms heat was broken the first night so it was very cold. The next morning the hotel worked with us to try and fix it and then moved us to a new room for our second night when they couldn't fix it. All the staff was very nice and helpful.

Dengan penginapan di kotej ini di Muskegon (Bluffton), anda akan berada dalam lingkungan 5 minit memandu dari Tasik Michigan dan Terminal Feri Lake Express. Kotej pantai ini berada 25.6 km dari Taman Hiburan Michigan's Adventure dan 26.9 km dari Pantai Grand Haven.Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam kotej dengan penyaman udara ini, menampilkan sebuah dapur dengan sebuah ketuhar serta sebuah dapur. Kemudahan termasuk sebuah ketuhar gelombang mikro dan sebuah kipas siling.

The hotel was very clean. It’s updated and the room was nice. The Checkin staff was nice and helpful. Sara who works nights is so sweet and helpful. The sweet lady that makes the breakfast and keeps it stocked was a delight. She was smiling and sang song every morning. She was by herself and it was a busy weekend. She never complained or acted irritated. The bed was comfortable. Water pressure was good. Only complaints were the internet wasn’t that great. And breakfast options could have been better. But, what was there was fresh and delicious. I’d definitely go back.

It's my fault for not reading the hotel's website closely before booking it; I just booked it based on the Country Inn and Suites name and previous experience with the brand. When we drove up, we knew it wasn't a traditional, original Country Inn and Suites, and the fact that it is still listed as a Quality Inn here on TripAdvisor says a lot about how our experience went. This hotel is undergoing extensive renovations. The lobby and breakfast area look nice, but as for the rest, well, I can only address the 2nd floor hallway of the left side of the building as that's the only other part of the hotel I went to. Why? Because the stairs (no elevator, but it clearly says that on their website) were dirty and the hallway was humid and warm. Our room had only been partially renovated as the beds seemed to be updated, but the sheets were pretty thin and the towels were getting threadbare. The door on our room didn't close properly; it had to be slammed to get it to shut, and needed some force to open it. The manager was in the hallway and made a note to have maintenance look at it. We checked out the next day and my comment was that they should NOT rent out rooms that have not been completely renovated. We understand it is a work in progress and hope that it will be up to standards, but at this point, it is not at all what you might think it should be based on the brand. I'd wait until they were done renovating or make sure to request a FULLY RENOVATED room before booking here. They've been working on it for several months and it takes time.

Please note, I have had Diamond status with Hilton for more than 10 years. On this stay, my family stayed in 2 rooms at the Hampton Inn Muskegon on the night of June 15, 2024, and checked out on Father’s Day. My family has stayed at this hotel before, and it was nowhere near this bad on our previous stay. The fact that they claimed to be out of all the Diamond member benefit snacks other than bottled water was a tad annoying, but minor. Let’s get to the bigger issues. On this stay, this hotel was quite the mess. The rooms were filthy, with all sorts of trash behind the beds, and with stained sheets. The fitness center was also quite filthy and dusty, and with zero towels. The breakfast area is added to the filthy areas. Additionally, the breakfast was supposed to run until 10. However, I’m told by another that they stopped restocking anything at 9. I went to the breakfast room after my morning workout, so I got there at 9:35 to find most of the items were completely gone. No employees were visible in the breakfast room, so I asked at the front desk if it would be possible to get more waffle batter. The person at the desk said, “Absolutely!” She then left the counter, presumably to talk to the person in the kitchen. 15 minutes later, I still hadn’t seen anyone in the breakfast room, so I went back to the front desk. The person I originally asked was back. She then said, “Oh, it is too close to the end of breakfast. We aren’t going to mix up any more batter.” So, I was left waiting for 15 minutes, expecting to see the batter refilled, but was just forgotten about. I didn’t even receive an apology for my wasted time. And my wife had been in the breakfast room at 9, when she heard someone else ask for more waffle batter. Apparently, 1 hour until closing of the room was still too close to the end to justify mixing up more waffle batter. Note, I’m not a big breakfast eater, but I really like the Hampton Inn waffles. It is the primary reason I stay at Hampton Inns. As we were checking out, I uncharacteristically asked for a refund, as this was easily the worst Hampton stay I’ve had in over 20 years. The clerk said he’d mention it to management. Considering how I failed to get notified about the waffle batter, I don’t have a lot of faith in ever hearing back on that refund possibility. So, I contacted Hilton via the app. The response was underwhelming. Their response included the following statement: “I apologize for the inconvenience caused. We will have your feedback shared to relevant team so that they can have the changes implemented as soon as possible this is the best we can do from our end at this moment. Rest assured that this does not correspond with the caliber of service or standards that any guest would anticipate receiving. Your comments will be shared with the relevant management team to ensure any shortfalls have been addressed and rectified. We appreciate your bringing this to our notice.” There used to be

Apabila anda menginap di Rodeway Inn in Muskegon, anda akan berada berhampiran dengan lapangan terbang, dalam lingkungan 15 minit memandu dari Tasik Michigan dan Terminal Feri Lake Express. Motel ini berada 15.7 km dari Pantai Grand Haven dan 6.8 km dari Jumpin' Jupiter Skate & Fun Center.Berseronoklah dengan peluang rekreasi seperti pusat kecergasan atau gunakan kemudahan lain yang termasuk akses Internet wayarles percuma.Di Rodeway Inn, nikmati sajian yang memuaskan di restoran.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam dan sajian kopi/teh di ruang bersama. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 31 bilik berhawa dingin yang menampilkan peti sejuk dan Televisyen LCD. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi meja dan ketuhar gelombang mikro, manakala pengemasan disediakan setiap hari.

Dengan penginapan di DreamStay on Clay, anda akan berada betul-betul di tengah Muskegon, dalam lingkungan 15 minit memandu dari Tasik Michigan dan Terminal Feri Lake Express. Hotel ini berada 19.6 km dari Taman Hiburan Michigan's Adventure dan 24.7 km dari Pantai Grand Haven.Hotel bebas asap rokok ini menampilkan sewa basikal berdekatan, denai kemba/berbasikal berdekatan dan aktiviti berkayak berhampiran. Aktiviti rekreasi termasuk berkanu berhampiran.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 8 bilik tamu yang dihias secara berasingan, serta menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. TV Pintar 55-inci dengan program digital disediakan untuk hiburan anda, manakala akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi ketuhar gelombang mikro dan pembancuh kopi/teh.