Hotel berhampiran Muskegon Farmers Market, Muskegon

We decided to do a staycation for midwinter break and tried out the Shoreline hotel. The pool and hottub were great but we did notice that one hottub was warmer than the other. It worked out nice though for the kids to go into. Our rooms heat was broken the first night so it was very cold. The next morning the hotel worked with us to try and fix it and then moved us to a new room for our second night when they couldn't fix it. All the staff was very nice and helpful.

It was. Very clean and quiet the workers were able to answer all questions and concerns we had they also allowed us to check out late they were very polite

It was ok

We live in the area and when we lost power due to a storm we decided to stay here for the night with our 2 children. My husband travels for work and stays in hotels pretty frequently and he said this was one of the nicest ones hes stayed at, especially for the price! Everything was super clean and the staff was very friendly and welcoming. Will definitely be coming back again!

In our opinion, this is probably the best hotel to stay at in Grand Haven. The beautiful views of Spring Lake are why we chose this IHG property. Boats line the boardwalk behind the hotel making for an enjoyable stroll after dinner. There is a full service restaurant on site with a bar. Breakfast, lunch and dinner were very good inside and out by the pool. We paid extra to include breakfast in our rate. Unfortunately, the Tiki bar and pool were closed when we arrived. Think it was a little early to close both and be charged a resort fee every day we were there. Check in was slow because they were very busy. But, the front desk staff tried very hard. Appears this hotel is struggling with staffing. Expected this after Covid. We were disappointed that the lake view room we paid for, (in reality) had a roof blocking the view on the left side of the balcony and tiki bar in the center. I asked to be moved and was told there were no more rooms. In addition, Management needs to do daily walkthroughs of this property with maintenance to ensure cobwebs and mud dobbers are removed from exterior of building. We noticed! Restaurant staff were top notch and worked hard. Note: the hotel is not within walking distance to Grand Haven and Spring lake shopping areas. You must drive. This was a real challenge as road construction is going on right at the exit drive of the hotel. It’s also a challenge to get into the hotel driveway using Siri. Drive carefully! Would we return? Yes! Comfortable beds, bedding, good hot water shower pressure. I asked for a quiet room and got one. With added staff, this hotel is a winner.