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Hilton Myrtle Beach Resort
3.8/5104 Ulasan
We have only been here a few hours, but I am already AMAZED by the customer service that is being provided by the staff members at the MB Hilton Resort, specifically Kimberly, Jimmy, and Jeanine. Kimberly and Jeanine both were extremely helpful in answering questions about our concerns about our oldest child's severe food allergy and how to make reservations for dinner. They also made sure that we were fully aware of the perks that Diamond members are able to take advantage of. Jimmy was also super helpful in getting our luggage and beach gear to the room, in addition to providing some insight about the Hilton Resort property and also entertaining our two children who were VERY excited to get our room. Thanks to these three for an AMAZING start to our short vacation - we appreciate your time and help!!
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort
4.1/5102 Ulasan
We would definitely stay here again after spending a long weekend here this summer. The breakfast buffet is nice with rotating options daily, and while they have plenty of seating it can be hard finding a table. We enjoyed having the coffee shop serving actual Starbucks drinks!! And two different restaurants on site. The valet parking was ideal, they do have self parking which is cheaper -but we prefer valet for convenience. The guest and room service was timely and food was good! Our family loved the pool area as it had 3 different pool areas outside with life guards on duty which was nice if you have kids! There are towel dispensers at the pool area to take -so you don’t even need to bring towels!
Kingston Plantation Condos
3.9/5104 Ulasan
In addition to spending the first two days of our trip reqesting things like cofee pots that worked and internet TV connectivity that also worked I was appaled to find that my family and I were followed y a security officer in his car who draw up onto the grass of our unit and took a picture of my daughter and I going into the unit . When I complained the ” security and management did not offer sufficient support or apologies. After then speaking to the Front Desk Director I had to escalate the matter Hilton Corporate the The Director was the most rude, condescending representation of Hilton , Embassy Suites that I have EVER encountered. Not only did he refuse to complete the investigation he simply to the security officers word that he had done no wrong. My family and I immediately left Kingston Plantation and checked into another Hilton Property. I will never stay their again.
Sands Ocean Club
3.5/598 Ulasan
Love the hotel!!!!! Left hotel 1 time to go to store if you didn’t want to leave you don’t have to they have everything as far as restaurants and bar. The bar when you first go in where you go to the 17 floor that’s a great spot for dancing and having a few drinks. Outside bar and band just a great place
Fairfield Inn Myrtle Beach North
4/5104 Ulasan
This place is a solid 3. Reliable and pretty decent. For me the 5 out of 5 component was the staff. Every single person was warm, welcoming, and helpful. They welcomed me as an Elite member and made sure everything I needed was accommodated for. What needs some help here are the physical accommodations itself. Its by far not the nicest Fairfield I have stayed in. Its a bit older and dated and you can tell it needs a little love. Our sink area in the bathroom smelled like mold and mildew. The room was clean and outdated comparatively speaking (I am staying at the other Fairfield in town currently and its much newer and updated). The breakfast isnt as expansive as others I saw - I was dying for some fresh fruit, even a banana. The woman who manages the breakfast though, wow she was amazing! They may need more staff on hand, which is likely a Marriott thing. Every time I came into the lobby there was no one to be found. I imagine that they were probably doing other things which took them away, but it just made me a little weary that anyone could walk in from the street and no one would stop them. Not my favorite feature. Thank you for the stay and for your kindness!
Hampton Inn Myrtle Beach-Northwood
3.9/599 Ulasan
It was one night, like many other families we just wanted to go to the beach and we did not before check-in and during the stay. My room was on the 4th floor, the elevator was not working, an employee had to come with a key every time someone I wanted to use it, I'm sure I'm not the only one who omits a complaint about the same thing, the ac was dripping, the microwave dirty, the bathroom tub with mildew and some blue stains that could have been easily removed with a magic eraser, the bathroom floor with sand, the bathroom had no fan, the hair dryer bag with a lot of hair was disgusting. The next morning we went to breakfast and there was a juice spill on the floor, I went and reported it and an employee came with a disgusting mop black with dirt and with that same dry juice, it was a torment to see her do that. The customer service was unpleasant, they gave me a bag with two waters but I never heard ”thank you for being a Hilton honors” and the employees walking everywhere with cell phones in hand during business hours, there were two in particular that were recharged in the hallway wall to watch their videos with laud music and up to four together smoking outside.

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