Fiji Marriott Resort Momi Bay

The communication with staff is basically non existent. For US$1000+ a night, not able to early check in till at exactly 3pm. Not even 1h earlier, staff don't even bother to check if room available, just tell us not able to check in. WhatsApp the duty manager and got one reply and he doesn't reply anymore??? Can't seem to call the hotel. the booking process was torturous on trip in order to get same/ similar rooms, I had to change 3x customer service for someone to properly communicate to hotel that we want rooms close together. Moreover, we booked full board and had lunch included in itinerary at check out but the hotel said that it's not included. But trip said we could claim and compensate. Which is good recovery on their end. Overall, won't stay again.

Beautiful stay at this quite new modern style hotel surrounded by lagoon! But it’s sad that there is no beach to enjoy there. *room- it’s small but they have everything we need and amenities is quite good and they bring us enough tea en coffee during our stay. They maintain a room quite clean so it was very comfortable staying here. We can see it’s new and good design as well! *breakfast-variety choice of food that you can fully enjoy! They even had a Mimosa drink and you will never get bored with beautiful and tasty food they prepare! *facility- it’s quite big so to reach to the infinity pool it takes time to get there on foot and there was not enough baggy so had to walk all the way there. And even though this hotel itself is big but infinity pool is quite small and each seat is too close to each other so I felt it’s a hit congested and didn’t feel so relax being there. But surroundings are beautiful we can see mountains and oceans. Blue lagoon view from our room was also beautiful! *Stuffs- sorry to compare to other hotel but some of the stuffs are not as friendly as other stuffs we met at other hotel. Some are lovely but I felt they’re so tired of helping us. But the driver who helped us to give us a loft to the airport, he was very friendly and nice, we can see he is willing to help us and made us comfortable till the end of our trip! Thank you Maffie! ( sorry not sure about spelling ) And the receptionist lady was very attentive when we checked in-Sweta, she was willing to prepare a room for us even we arrived a bit early than the check-in time, thank you!

Traveling with family (2 adults + 3 kids) from USA. We had a great time there. Kids absolutely the pools/beach/soccer field/the grill/pizza restaurant by the pool. Very quiet, peaceful and beautiful. We have been to Tahiti before and found this Marriott Momi Bay is even more relaxing, romantic, and picturesque than Tahiti. But there are also some cons: 1) the location is in the middle of nowhere (though no so far from Nadi). So once you are there, you will be pretty much stuck there; 2) food at the main restaurant is just average. They have an Asian food section for breakfast/dinner buffet, but quite a joke (to our standards, as Chinese Americans). The fish bar is awesome but requires a bit of walking/buggy ride; 3) snorkeling wise, the fish is not as colorful as in Tahiti, but is still very good; and 4) the layout of our room (2 beds by the pond) is not so much different from an upscale city business hotel. Overall, if you are just looking for a relaxing time in a resort, this would absolutely be great place. But if you are looking for a new cultural/food/city adventure, this would not be the right place.