Ulasan ANA Crowne Plaza Hotel Grand Court Nagoya by IHG
ANA Crowne Plaza Hotel Grand Court Nagoya by IHG
1 Chome-1-1 Kanayamacho, Naka Ward, Nagoya City, Aichi Prefecture, 460-0023, JapanLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.3/10
Great
567 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Location9.4
Amenities9.0
Service9.4
Cleanliness9.3
Tapis mengikut:
Susun mengikut:
All reviews(567)
Positive reviews(562)
Reviews with photos/video(212)
Easy to get around(109)
Large rooms(55)
Delicious breakfast(50)
Convenient for shopping(40)
Close to airport(20)
Nice bathtub(12)
Perfect for business trips(10)
Loved the city views(7)
Negative reviews(5)
AKLT
Standard Room
Daftar masuk pada Okt 2025
Couple
13 ulasan
10/10
Outstanding
Disiarkan pada 15 Nov 2025
Very convenient location and delicious breakfast.
Very clean in the room and very good view.
Recommend for traveller taking public transport.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We truly appreciate your kind compliments about our breakfast offerings and the wonderful view.We are also delighted to hear that our location was convenient for you and met your expectations.It was our pleasure to serve you and we look forward to welcoming you back to our Hotel on your future visit to Nagoya.
Guest User
2 Single Premium With Sofa Bed No Smoking
Daftar masuk pada Okt 2025
Family
4 ulasan
9.0/10
Great
Disiarkan pada 12 Nov 2025
Location is perfect right next to Kanayama train station which is connected to train and subway network. The staff were polite and helpful. Just one issue during our stay: We booked a three-bedroom where a sofa bed was not fully flat. I slept for the first night feeling discomfort at low back. We called the hotel service desk and the lady staff was very helpful to add a layer of blanket underneath the mattress to help. While it’s not perfect but it still felt better for remaining few nights of sleep. Suggest the hotel to review this issue especially for guest staying for a few nights.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We are very grateful for your compliment regarding our location.We are glad to hear our staff could be of some help in wavering your discomfort. We take your feedback seriously and will coach our team to make necessary changes for a better hospitality in the future. It was our pleasure to serve you and we look forward to welcoming you back to our Hotel on your future visit to Nagoya.
naprasong
1 Hollywood Twin Light Nagoya City View Non-smoking
Daftar masuk pada Sep 2025
Couple
17 ulasan
9.0/10
Great
Disiarkan pada 20 Okt 2025
Located near KANAYAMA STATION, you can travel to important spots in the city center such as Osu Shotengai Shopping Street, Oasis 21 in a short time. There is a 24-hour fixed-rate parking lot. The reception staff can communicate well in English. The room is spacious. The breakfast room is large. The breakfast is delicious and has a variety.
6/12
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!Thank you for taking your valued time to share your recent guest experience with us. We appreciate your very positive comment regarding the location as well as your compliment on our restaurant and room comfort. We are glad to hear our hospitality fulfilled your expectations. It was indeed our pleasure to serve you, and we look forward to welcoming you back to Nagoya on your future visit.
Watchmaker
Premium Queen Room - Non-Smoking
Daftar masuk pada Sep 2025
Couple
1 ulasan
8.0/10
Very good
Disiarkan pada 15 Okt 2025
My experience has been great. This being my second stay in two years. Hotel is very conveniently located. Next to Kanayama train station, plenty of retail store and food outlets. I will definitely return back same hotel when I visit Nagoya again.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!Thank you very much for taking the time to share your recent experience with us.We truly appreciate your kind compliments regarding the convenient location.It brings us great joy to know that our hospitality met your expectations and contributed to a pleasant stay.It was our sincere pleasure to serve you, and we look forward to welcoming you back to our hotel on your next visit to Nagoya.
Guest User
2 Single Premium High Floor Sofa Bed
Daftar masuk pada Sep 2025
Family
3 ulasan
9.0/10
Great
Disiarkan pada 27 Okt 2025
Conveniently located near the train station. Rooms were big and view was great!
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We are very grateful for your compliment regarding our room and the location. We are glad to hear our hospitality fulfilled your expectations. It was our pleasure to serve you and we look forward to welcoming you back to our Hotel on your future visit to Nagoya.
Guest User
2 Single Premium With Sofa Bed No Smoking
Daftar masuk pada Mei 2025
Family
10 ulasan
10/10
Outstanding
Disiarkan pada 2 Jul 2025
I’ve stayed various good hotels but the hotel is no.1 so far! Staffs are very friendly but polite, they offer special arrangements by observing customers, so professional. The room was nice too, clean and spacious. The 2F restaurant for Dinner buffet was impressive too. Would like to try 30F French next time. Definitely we will com back!
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We are very grateful for your most favorable compliments regarding various features of our Hotel! We are glad to hear our hospitality fulfilled your expectations. It was our pleasure to serve you and we look forward to welcoming you back to our Hotel on your future visit to Nagoya.
Guest User
1 Queen Premium Highfloor Non-smoking
Daftar masuk pada Nov 2025
Family
5 ulasan
8.0/10
Very good
Disiarkan pada 6 Dis 2025
The hotel is considered as very good overall.
Cleanliness I gave 3 stars only was because some small bed-like particles on the bed.
The hotel is offering the guests staying at the high floor to enjoy complimentary happy hour every nights.
Guest User
2 Single Premium With Sofa Bed No Smoking
Daftar masuk pada Mei 2025
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 8 Jun 2025
Very pleasure stay. Good location, just beside the train station which can go to airport directly and many tourists place, a very short walking distance to hotel with cover, easy to get food surrounding. Slightly aged, but room is clean, bed is comfortable. Nice view from hotel. Will definitely stay again next time.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you so much for your fantastic on-line review and for taking the time to share your travel experience with us. We are so pleased that you enjoyed your stay in our hotel. It was certainly a pleasure to have you as our guests and we hope that we can build even greater memories on your next visit to us.
Elvihtanto
Standard Room
Daftar masuk pada Okt 2025
Family
11 ulasan
10/10
Outstanding
Disiarkan pada 28 Nov 2025
Stayed here another night for my whole trip. Good rooms, but at 4am on fri 28/11, i heard a drilling sound at level 19 rooms. Kinda weird.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya.Thank you for taking your valued time to share your recent guest experience with us. We are very sorry to hear that you were disturbed by noise in your room.Please accept our sincerest apologies.We also apologize that we were unable to notice the issue during your stay and therefore could not offer a room change or other appropriate measures.All of our staff will continue striving to further improve our services so that we may provide a stay that fully satisfies our guests.We sincerely look forward to welcoming you back to our Hotel in your next visit to Nagoya.
M427543****
Double Bed Standard City View
Daftar masuk pada Okt 2025
Traveling with friends
1 ulasan
8.5/10
Very good
Disiarkan pada 1 Dis 2025
Right outside Jinshan Station, it's about a 5-minute walk. I don't know why such a 'high-end' hotel has such poor soundproofing. The train noise was very noticeable, even on the 10th floor and above, we couldn't escape the constant noise. My friend is a light sleeper and was woken up several times during the night (because it's the Jinshan CBD, there were also street racers revving their motorcycles at night). The service was good, and the facilities were decent. I didn't have breakfast, so I can't comment on that. The main point is that the room rate wasn't cheap at all; for this price in Nagoya city, you could stay somewhere much better. The value for money isn't great!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 非常感謝您下榻名古屋 ANA 皇冠假日大酒店。在您百忙之中抽出時間給我們提供寶貴意見,我們再次表示衷心的感謝。對於您在客房內受到交通噪音影響而感到不適,我們深表遺憾,向您致以誠摯的歉意。我們將認真對待您的評價,並會將您提出的意見與相關部門共享,以此作為今後改善環境的重要參考。對於未能讓您對房價感到滿意,我們深感抱歉。今後我們將繼續在服務質量及設施方面進行檢討和改進,努力讓您感受到與價格相符的價值。非常感謝您提出寶貴的意見。今後我們全體員工將更加努力提升服務水平,致力於成為讓每位客人滿意的酒店。我們誠摯期待您的再次光臨。
Guest User
Double Bed Standard City View
Daftar masuk pada Nov 2025
Family
6 ulasan
7.5/10
Disiarkan pada 4 Dis 2025
The room is a bit small, but considering that it is in Japan, maybe it is still acceptable
Jawapan daripada Pihak Penginapan: Thank you very much for staying at the ANA Crowne Plaza Hotel Grand Court Nagoya and for sharing your feedback with us.We will continue to strive to improve our facilities and services to ensure an even more comfortable stay.All of our staff sincerely look forward to welcoming you again.
langlanglan
Double Bed Standard City View
Daftar masuk pada Mei 2025
Solo traveler
34 ulasan
10/10
Outstanding
Disiarkan pada 15 Jul 2025
good,hotel is old but near to jrstation,and very hostility
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent guest experience with us. We appreciate your high marks on your stay at our Hotel.Your positive comment on our location is also much appreciated. It was our pleasure to have you as our guest and we look forward to making your next visit even better.
Guest User
Standard Room With Double Bed
Daftar masuk pada Okt 2025
Couple
6 ulasan
8.5/10
Very good
Disiarkan pada 25 Nov 2025
THe location is good, with parking.
THe hotel is a bit old, but the services is so good.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!Thank you very much for taking the time to share your recent experience with us.We truly appreciate your kind compliments.It brings us great joy to know that our hospitality met your expectations and contributed to a pleasant stay.It was our sincere pleasure to serve you, and we look forward to welcoming you back to our hotel on your next visit to Nagoya.
Guest User
Double Bed Standard City View
Daftar masuk pada Sep 2025
Couple
10 ulasan
10/10
Outstanding
Disiarkan pada 22 Okt 2025
Near to Kanayama Station which is easy to travel to/from Chubu Airport.
Facility is clean and neat.
Many restaurants nearby and a free shuttle bus stop to AEON Asuta just 2mins walk away.
Jawapan daripada Pihak Penginapan: Warm greetings from ANA Crowne Plaza Hotel Grand Court Nagoya!Thank you very much for taking the time to share your recent experience with us.We truly appreciate your kind compliments that the convenient location met your expectations and contributed to a pleasant stay.It was our sincere pleasure to serve you, and we look forward to welcoming you back to our hotel on your next visit to Nagoya.
Guest User
Standard Room
Daftar masuk pada Nov 2025
Business traveler
8 ulasan
9.5/10
Amazing
Disiarkan pada 3 Dis 2025
Great location, nice facility! It’s always great to have gym inside the hotel
Jawapan daripada Pihak Penginapan: Thank you very much for staying at the ANA Crowne Plaza Hotel Grand Court Nagoya and for sharing your feedback with us.We are delighted to hear that you were satisfied with your stay.We will continue to strive to improve our facilities and services, and all of our staff sincerely look forward to welcoming you again.