Comfort Hotel Nagoya Meiekiminami

Rooms and toilets are clean and staff were very friendly. Believe the hotel is relatively new, and I like the fact you need to "touch/scan" your room key in the lift in order to select your floor, which make it extra safe, definitely a plus point. Breakfast was good and really like the dining area, it's spacious, bright and clean, breakfast staffs are super friendly also. Location of the hotel is great also, and it's in an inner street of a busy area, so it's quiet and yet convenient.

We stayed 2 nights here. The room is comfortable and location is walking distance to Nagoya Station. We had a great stay.

👎🏻The bad: When I checked in at the front desk on the first day, I had a low ponytail hair style (my estimated name was obscured due to the employee card). Ms. Mimura (美村）had a bad attitude and deliberately covered her name tag to prevent customers from seeing her name. But she also checked her passport. If Japan really values privacy, don’t guests need to respect it? She did not answer the guest's questions. The customer came in the rain and paid the full amount. (estimate: racism) Duplicate registration procedures, waste of time The service was so bad that I met this Ms. Mimura (美村）at the front desk of the hotel while taking the subway. She had a fierce look in her eyes and was whispering to other colleagues, making fun of us from top to bottom. On the third day after checking in, we enjoyed the free drinks provided by the hotel in the cafe on the second floor. There were a Japanese family of three (our hair seemed wet and messy after taking a shower) and two of us. We were stared at and complained to the front desk (the front desk clerk looked at us and asked whether we should gesture or not???) and were suspicious. We are not guests. The hotel location is not very convenient. If it is not 15-11-2024, there is an event to make the price higher and there is no other option. Choosing this hotel is the worst hotel experience we have ever experienced in Japan No. 2. 👍🏻Good: The hotel room is spacious and clean. The hotel buffet breakfast is good. The hotel facilities are sufficient. Except for Ms. ********） at the front desk, other staff have good attitudes.