Ulasan Nagoya Tokyu Hotel

Jawapan daripada Pihak Penginapan: Thank you so much for taking the time to share your valuable stay experience. We are delighted to hear about your satisfaction with the high-floor view, unobstructed vistas, and the renovated facilities. Regarding the room size, while it may not be large, it is fully functional. We will pass your feedback on to the relevant team to continuously optimize space utilization. As for the executive lounge, it is indeed located on the first-floor lobby, and while it is small and windowless, we are pleased that you were satisfied with the selection of drinks and snacks. If you would like a larger or quieter room on your next visit, please let the front desk know, and we will do our best to arrange a more suitable option for you. We look forward to serving you again and wish you a pleasant journey.

Jawapan daripada Pihak Penginapan: Thank you so much for choosing to stay and share your valuable review despite your busy holiday. We are delighted to hear that you were satisfied with our professional and attentive service and convenient parking. We are also pleased that the room upgrade and massage chair provided you with a comfortable experience. We are happy that the breakfast was plentiful and that you particularly enjoyed the eel rice, recognizing the dedication of our culinary team. We look forward to your next visit.

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your experience. We’re delighted you felt the hotel’s history and grand ambience, and that our team could assist with luggage to your room. It’s wonderful to hear the space felt generous by Japanese standards. We hope to welcome you back on another visit, perhaps for a longer stay to enjoy more of what the hotel has to offer.

Jawapan daripada Pihak Penginapan: 非常感謝您抽空分享寶貴的入住體驗。對於您提到的交通便利之處，我們很高興聽到機場大巴直達給您帶來便利。 您提到的設施雖有些年頭但維護得當，出入也算方便，至於到地鐵的步行時間，大致在5-8分鐘，感謝您的理解與肯定。我們也會持續關注設施的維護與更新，努力提升入住的舒適度。 歡迎您下次再來，我們將竭誠為您提供更完善的出行訊息與服務。

Jawapan daripada Pihak Penginapan: Thank you for taking the time to share such a detailed stay experience. The subway station is about a 10-minute walk from the hotel, and we are pleased that you appreciated the convenience of the surrounding pharmacies, convenience stores, and shopping areas. While the hotel has a historical feel, the facilities are well-maintained, and we will continue to strive to improve our guests' comfort. If you plan to stay again, please feel free to contact the front desk. We are happy to provide you with more convenient travel suggestions and recommendations for nearby restaurants and shopping, helping you save time and effort. We look forward to serving you again and wish you a pleasant trip!

Jawapan daripada Pihak Penginapan: Thank you for staying with us and for sharing your feedback. We hope to welcome you again, perhaps when you’re planning to stay near Nagoya Station. Please let us know if there’s anything more we can do to enhance your next visit.

Jawapan daripada Pihak Penginapan: Thank you so much for choosing to stay and sharing your valuable feedback. We are delighted to know that you were satisfied with the room's value for money, the convenient direct bus access from the airport, the nearby shopping areas (such as Mitsukoshi), and the nearby 24-hour drugstore. We will continue to strive to provide you with a comfortable and more cost-effective accommodation experience. Please feel free to contact the front desk anytime you wish to return, and we will be happy to make arrangements for you. We wish you a pleasant stay and look forward to your next visit.

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay and taking the time to share your experience. We are truly disappointed by the discrepancy between your previous satisfaction and this experience, and we sincerely apologize for any inconvenience caused. Regarding the issues you mentioned—an odor throughout the floor and the room's air conditioning not working—we have immediately relayed this feedback to the relevant departments and have begun an investigation and rectification. This includes cleaning and ventilating the source of the odor, inspecting and adjusting the air conditioning system, and, if necessary, repairing or adjusting room availability to improve comfort as quickly as possible. We understand that the overall impression of comfort and the price increase will affect the experience. We will forward your feedback to management and strive to provide more cost-effective and clearly communicated pricing options in the future. If you plan to visit Nagoya again, we are willing to prioritize your preferences when booking. You can also specify in the remarks that you require a quieter room with better cooling. Upon arrival, please contact the front desk directly, and we will do our best to accommodate your needs and provide assistance with airport bus and surrounding information. Thank you again for your valuable feedback, and we look forward to providing you with an even more satisfying experience in the future.

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay here and sharing your valuable review! We are delighted to hear that you had a satisfactory experience during your business trip. The proximity to the subway, convenient dining options, and numerous chain supermarkets nearby, along with the cleanliness of the room, are all very reassuring. We will continue to strive to provide every guest with a quiet and comfortable accommodation environment and efficient service. We look forward to your next visit and hope your next business trip will be equally successful. Please feel free to let us know if you have any suggestions for improvement.

Jawapan daripada Pihak Penginapan: Thank you so much for taking the time to share your stay experience. We are delighted to hear your friend's recommendation and your positive feedback on our maintenance and service. Although the hotel is older, we have always maintained it diligently and carried out necessary upgrades and renovations. The 2018 renovations have given the environment a fresh new look, providing guests with a comfortable experience. We appreciate the proactive assistance from the lobby staff when you needed it, and the smiling greetings from the doorman and lobby manager when you left. We share this recognition with our team and use it as motivation to continue improving. We look forward to your and your friend's next visit. If you have any special needs, please let us know in advance, and we will do our best to provide you with more attentive service. Best wishes!

Jawapan daripada Pihak Penginapan: Thank you for your kind words. We're glad you had a pleasant stay and that you would choose us again for your next visit. We look forward to welcoming you back soon.

Jawapan daripada Pihak Penginapan: Thank you for choosing to stay and sharing such a detailed experience. Regarding the facilities, you mentioned the Japanese style, the comfort despite being open for many years, and the fact that the rooms, though small, are fully functional. We will continue to maintain these aspects and optimize them to the best of our ability, making more efficient use of room space. Thank you again for your valuable feedback. We hope you will come again in the future, and we will do our best to provide you with more thoughtful service and a better experience. If you have any plans for your next trip, please let us know in advance, and we will be happy to make better arrangements for you.

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience. We’re glad our location made it easy for you to explore Sakae and the nearby shopping streets, and that our team came across as nice and helpful. We appreciate your feedback about the room. While it was well maintained, we understand your note about an updated feel. We will pass your comments to our maintenance and management teams as part of our ongoing efforts to improve. If you’re planning another stay, please let us know your room preferences and we’ll do our best to accommodate. Thank you again for choosing us, and we hope to welcome you back soon.

Jawapan daripada Pihak Penginapan: Thank you for sharing your experience. We’re delighted that you enjoyed our service and found the location convenient, with a pharmacy and several shopping options nearby. We look forward to welcoming you back for another pleasant stay soon.