Hotel Terbaik di Nagoya dengan Spa

During my recent four-day, three-night stay at The BCC Hotel & Residence, I found myself reflecting on a mixed bag of experiences. The hotel itself shows its age, with visible wear and tear on the facilities. We experienced significant inconveniences, such as a malfunctioning elevator, leading to extended waiting times to get to our floor. The water in the shower was lukewarm at best on the first day, though, fortunately, this issue did not persist. Cleanliness fell below expectations. I discovered unremovable stains on the provided towels, bed sheets, and pillowcases. A roach incident within the room was unsettling, to say the least. These hygiene issues might be particularly concerning if you prioritize cleanliness. Facility-wise, the aging infrastructure could benefit from a thorough renovation. Despite being advertised as a 4-star hotel, the overall ambiance and amenities felt more akin to a 3-star establishment. On the positive side, the breakfast buffet offered a diverse range of options. The quality of the food was average, with some dishes leaning towards the salty side. Nothing was particularly impressive or offensive. The hotel's location is undoubtedly one of its strongest attributes. Its prime positioning provides excellent convenience for travelers, making exploration of the area effortless. Additionally, the accommodation cost is quite affordable, a favorable factor for budget-conscious guests. In conclusion, while The BCC Hotel & Residence provides value in terms of location and price, there are marked areas for improvement. A committed effort to enhance hygiene and update facilities could elevate the guest experience to match its 4-star rating.

Love the hotel. It’s clean and comfortable. Great place to spend your staycation. Salute to all the hotel staff. They are friendly and polite. We enjoyed our stay there specially the pool. The buffet breakfast is also good, hopefully can add pancakes or waffle in the menu. ☺️ The location is strategically in the midst of malls and shops. A lot of food choices to try around, strongly recommendended to try the A2 food court for a night food trip. Since it’s nearby to Grand Batam mall, late movie night is also a perfect option to end your day. Massage and nail spas are all around too if you want to distress and relax. We will definitely book this hotel again whenever we visit Batam. 🫶

First impression was disappointing. The reception didn’t know how to greet, he treat us like we were a trash just because we wear slipper t-shirt and short. I gave him my deposit and my ID card, he put it aside for like 5mins untill he took it impolitely. That’s not hospitality standard. We booked a room for 3 person, they give 4 towels, but only 2 mineral water and 2 slipper. The room was very dirty, lots of hair on the floor, found a paper receipt from previous guest under the side table, ALOT OF HAIR INSIDE THE MINI BAR!! And the bathroom, seems like it didn’t clear properly for long time ago, floor was dirty, water sinc as well. Toilet flush not working, we need to fix it by ourselves. Hairdryer only working for like 3mins then turn off and we need to wait for awhile until it can be on again. We prefer no facility was provided but whole place is clean. Surprisingly the restaurant was good enough, the food was good, service was good, only cleanliness need to improved.

The hotel location is very strategic, all within walking distance to the famous A2 Food Court, Batam City Square Mall & Grand Batam Mall. There are also have 24 hours of convenient stores besides the hotel. Their hotel buffet breakfast is simple and not much choices but is good for a quick breakfast before heading out. The cleanliness can be improved especially their bath towel should change to a new one, found out black and dirty mark in the towel.

Swiss-Bellin so far everything is OK. Standard and exceptable. Nothing special just standard room. Hotel and the room is clean and staff is friendly. But.... the breakfast is unexpectable on the 1st day I had my breakfast the food is salty so I only have bread and took some keropok eat with sambal belado. And the rest of the days I hv my bread first than with light food. 👍

The Hotel is well located to a number of shopping malls and Food Courts. It's easy to move around. With regards to the services and amenities provided in the hotel, I would give a 5 stars except some minor amenities being solved speedily. Overall it's a good decent hotel which I would recommend.

Service was very good right from the entrance, front desk to the hotel room as well as the back door hotel to the mall. We were so happy to received welcome fruits n desserts that waited us in the room itself. Very friendly staff esp during breakfast at the restaurant. There were spread of food that whets the appetite. To all the staff from Nagoya Hills Hotel…Thumbs up!

Great location with friendly staff ensuring your room is clean. Keep up the good work! A stone throw away winin walking distance from many nice eating places. Hotel also offer an optional breakfast which you could opt in if you need a quick bite to start your day. A friend of mine would always choose to stay at Nagoya Mansion when he is in Batam. Overall, a good place to stay and charge up before the next day.

Checked into this hotel at abt 8 or 9pm, cos we could not stand the hotel we checked in earlier. Was so glad that we got a beautiful deluxe room for ourselves at this timing. The staff was very friendly and accommodating. The reception even accommodated my last minute request for a birthday surprise for my hubby at midnight. They were so nice!! They prepared a choco lava cake with a birthday candle and a Happy Birthday wish on the plate. And 2 staff were there singing a Happy Birthday song as well. Hubby was very much caught by surprise. The room was great - spacious with sofa and armchairs with nice looking furniture, the whole room is very clean with a nice cosy setting, bathroom amenities was great, and the king bed and pillows were so comfortable I had the best sleep in many months! The best sleep was definitely the highlight of my holiday this time round 🤭 Location is awesome as its so near to Nagoya Hill Mall, all we had to do was just go by the back way. Breakfast is nice and filling. I'm not really a picky water so being full is good for me. We had a great view from our room as well. It was such a pleasure and a redemption from the bad service we unfortunately had to receive from our earlier booking at another hotel. The rooms are really as nice as the photos they uploaded. Really made our day here at Grand I Hotel. Thank you to all the staff who have served us during our stay 28 to 30 Jan 2023 at Room 627. We are really grateful for a wonderful holiday and birthday experience here. We will definitely be back here when we come to Batam again. Keep up the good work!

Simple yet unique and different hotel in Batam was built in honour of Indonesian batik culture heritage. A newly renovated lobby + restaurant have completely changed the landscape of the hotel. At Crown Vista Hotel, they are inspired by the Indonesian hospitality where every guest will be treated with an unique experience. I recommend you to unwind and recharge at the Spa Village, with its Beer Spa treatments. Additionally, you get to experience one of the BEST aerial views of Batam Island. I will come back again asap. Thank you.