Doubletree by Hilton Elazig Reviews

The hotel was not what I would imagine for Hilton. The first impression given to me not good given the brand. But the services provided by the staff were impressive. Room interior deco is good

Great hotel with big room and walking distance to shopping center. Wifi has issue when I came. I was waiting my luggages to come in my room but unfortunately they didn’t deliver it and still in the lobby.

The hotel is nice and the staff was very friendly but apparently to save money they only turn on the heating when the customers come (it is heated with air conditioning) and this does not heat the place. We froze for two days

The city center is top-notch

Very good location, friendly staff, extremely clean

It was a good hotel in terms of location, cleanliness and breakfast variety. I can say that the attention and concern of the staff is very good. It's a hotel I can easily recommend.

Excellent service, attentive staff, very clean, very good hygiene maintenance.

Location is excellent and the rooms are very spacious

Centrally located. Everything 100%. Staff very helpful.

It was very beautiful

Service was adequate.

Terrible place, to say this is a Hilton hotel it is a disgrace. When we arrived for check in the receptionist did not speak English she used her phone to translate. Very unwelcoming. It is supposed to be non smoking in the rooms but there was a constant smell of cigarette smoke throughout the hotel. The rooms were dirty, the spa advertises a gym which when we went to use it we were told no gym, the pool is tiny and freezing cold we were unable to swim in there!! The steam room was not even open on some days and we had to ask for it to be opened and then we had to ask for water to enable steam. Very unfriendly staff no help with luggage on arrival or departure. The only good thing about my 10 day stay was the breakfast which was plentiful and the staff in the restaurant were pleasant. I have previously stayed at the akgun hotel and Ramada which are a bit further out of the centre so I decided to go with the Hilton as it was in the centre and I thought being the Hilton it would be a 5 star hotel, definitely not, I would only give 2 stars and that is just for the breakfast and the restaurant staff. My future stays will definitely not be at this hotel and I would not recommend wasting your money here. The akgun and Ramada may be out of the centre but you can get the dolmus or a taxi into the centre so I will be staying at one of these hotels in the future and I would recommend these hotels for your stay. This has definitely put me off booking any stays in Hilton hotels anywhere in my future travels.

One of the most beautiful hotels I've stayed in my life. Very clean very respectful. The breakfast is really delicious and varied. I wish I had stayed here before Thank you very much to Mr. Hasan, the manager of the hotel, for his interest. We parked our car easily in the parking lot it wasn't like the other reviews.

Lovely hotel friendly staff but not up to Hilton standards, if you are seeking Hilton comfort. Dark structure, lighting terrible, parking worse even although they use vale service. Poor indoor design and old furnitures etc, no working coffe machine…classic 4 start hotel but not Hilton.