Skynest Residences by CityBlue, Nairobi - Official Reviews

Good furniture and fitting.

It was a hotel located in downtown Nairobi, so I had no inconveniences during my business trip. I was worried about security when I went out, but it was clean and the staff were friendly when I met them by chance. It was a comfortable time.

Very beautiful, very comfortable, very clean, very convenient, preferred for expats

Best bang for the buck! We stayed at the Mövenpick Hotel before, right next to SkyNest Residences. This place is way better than any hotel in Nairobi. We got a 2-bedroom apartment for the price of a 1-bedroom apartment. Plenty of space with two master bathrooms, open kitchen, washing machine, balcony, and access to infinity pool, gym, sauna, squash court on the rooftop (17th floor). The building also has a nice coffee bar, a supermarket and a restaurant on the ground floor. We can highly recommmend this place as a perfect accomodation in Nairobi Westlands.

I recently stayed at Skynest City Blue in Nairobi and had a pleasant experience overall. The location is great, with impressive city views, and the rooms are clean and comfortable. I encountered a minor maintenance issue with the washer, but the staff promptly addressed it and ensured everything was working smoothly. Their quick response and dedication to guest satisfaction made the stay even better. The rooftop pool and bar were also fantastic for relaxing after a busy day. I highly recommend it for both business and leisure travelers.

Tried to cancel the reservation a few hours after the cancelation policy expired. Hotel front desk wasted my time on the line for hours. No refund in the end. Dodged a bullet probably, as later when reading up on this hotel i saw several reviews saying people suspect the hotel stuff stole stuff from them.

Its a good choice. Almost all pro, very little con. So .... very high security, central location in Westland. Efficient and helpful front desk, 24 hours a day. Apartments are well maintained, very clean hotel. A good mix of expats and tourists of all ages. Pool is ok fir a dip in a hot day , at the rooftop. nice hangout. Its convenient to have a continent store in the building. Not cheap but if you are lazy to walk 5 MN to find whatever you need, then it's OK for a ew items. very good coffee shop on prem. the con ... 2 points. Breakfast. this delivery box Breakfast is not that good. not in content and not in outcome. You will quickly find alternatives outside. but it should have been done better. Cleaning team. The outcome is good, but if you are actually staying in the apartment during the day ... it's annoying. they take long, they disappear in the middle, come back to continue 2 hours after, then disappear again and surprise you later when they return to finish off. never on constant time. But the whole place is well maintained. Would I stay there again ? mmm... probably not. Mainly because I think I expect more for the price.

There are no luggage trolleys, which make it very difficult to take luggage up to your apartment. The concierges are very helpful and the security personal are polite and helpful too. Our apartment was very nice. Clean, bright and comfortable. The views arw amazing,ing from the balcony. We were very disappointed as our main reason for choosing Sky Nest was their facilities. Their pool has been out of commission for over a week, and we never recieved any solid information as to when it would be repaired. We could not make full use of the gym either. Their tread mills are not running smoothly, they are jerky and dangerous. The convenience shop on the ground floor is extremely useful. They sell everyday basics from water, soap, shampoo, condiments, wines and spirits and more. The restaurant, Slate, is okay. We did mot enjoy our dishes. The staff are very professional, courteous and friendly. The management truly needs to be on top of everything, to make sure that everything is in top working condition. It has been very disappointing in that respect.

Very cold, incompetent unpleasant front desk - Sunday night 10/7/22. After securing a booking through one of the platfroms, i get to the venue late & tired. I show the rude lady at the reception my booking confirmation where she insists they dont have an apartment by that title. Understably, i tell her if it is false it shouldnt be online & linked to their website. She dismisses me saying that is not even her job and she has nothing else to tell me, and my complaint is no the 1st one. So why hasnt management do anything about it? why put such a nasty attitude person at your guests first point of contact? Do better. Never got to book never will

Very lovely stay. Rooms were very clean. We had an amazing balcony which had a great view of the city skyline. We stayed at this Hotel twice! Also I would definitely recommend grabbing a mocha from the small cafe/coffee shop near reception. I would try and get a room on a higher floor as of course that = better view. Although saying this I still enjoyed the view from the sixth floor also!

The location is very central and convenient albeit a bit noisy especially during weekends. All services are par excellence but City Blue needs to cater for a luggage trolley/ cart to transport baggage that cannot roll on its own wheels.

The apartment was excellent, clean and spacious with a good shop and great restaurant in the lobby. Unfortunately there is very very loud music outside until 5am at the weekend and 230am on sunday night, sleep is unlikely. Recommended only if you’re clubbing yourself

very nice building high security cleaning maid staff are very friendly and very hard working. sky pool gym top appartement very nice. staff at the reception are very tough and never smile..until they get good tip...it's pity cause this is the first contact of the building... a part of this ..it's nice place..(noisy at night specially Friday and Saturday.

Brilliant property. Seamless check in process, The rooms are in aparthotel format with amenities like washing machines, oven, microwave etc. Housekeeping is impeccable. There is an infinity pool on the 20th floor, a state of the art gym and even a squash court! They have a coffee shop, restaurant and even a supermarket on site. The location is perfect right in the middle of Westlands, next to the 2 main malls. I would highly recommend this property and will be staying here again.