Hotel berhampiran Karen Blixen Museum, Nairobi

As a business traveller, we're here for 7days. Breakfast remains the same daily. Comes with a compact gym that caters to all your needs. Rooms are very clean but the smells of cookings fumes were quite heavy as we were staying right under the rooftop bar. Dragging of chairs can be quite disturbing as well. The bonus is that we had our own mini balcony which gives us a good view of the neighbour with bright morning sun.

算內羅畢很新很豪華的酒店了，酒店安保檢查非常嚴格，進門口會有保安詢問，警犬查防爆，進到大堂還需要把隨身包進行安檢，還有配槍的安保人員。不過完全不用擔心安全問題，純粹是政府要求。酒店的服務員很nice，無論是前台，禮賓部還是餐廳，所有人都很友好，有任何問題都盡力解決。 酒店設施很齊全，有乒乓🏓，飛鏢🎯，健身房，露天游泳池。餐廳的早餐很豐富，咖啡很好喝。 酒店的地理位置不是很中心，附近沒有餐廳，要麼在酒店用餐要麼可以Uber去最近的village market，裏面有吃有買，很方便。

The hotel supposed to provide free transport to airport and while we checked in we indicated the time required as per the electronic notice board at 4 30am. The front desk told us the schedule shown was not updated. The free transport is only every hour as in either 4 am or 5am. We chose 4 am. The next morning when went to the front desk, the manager in-charged mentioned there was no booking. At the same time, they advised us free transport is only for certain hour. They show us the updated notice. We do not have a choice but to pay for the transport to airport. This is not fair to the guest that we are not informed of the change and the schedule and price charged changed overnight.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

服務熱情周到，這裏每個人都會對你的需求給予熱情迴應，感謝查理斯Charles免費幫我升級了房型，入住體驗非常好，兩邊窗景就可觀賞到內羅畢市區景觀，淋浴設施非常衞生乾淨，Safari結束後住在這裡是我最明智的選擇

Check in process was smooth and fast. Hotel and restaurant staff are very friendly, kind and flexible. The location is convenient- very close to the airport and city centre. Food is brilliant - we booked half-board and enjoyed both the breakfast and dinner, with variety of food on offer. Some areas of improvement: We asked for a baby cot but what was provided was an old dirty wooden bed with adult linen/ bedding - not appealing at all and lacked that babyish touch - not given some clear thought. It appears as though the hotel isn't ready for families with babies/infants! The management should seriously think of giving facilities an uplift to ensure clients have a peaceful and memorable experience. For example the rubber lining on the refrigerator in our room (we hooked an Executive room! ) was so dirty. The landline phones are old fashioned and some not functional. Also it took too long for the phones to be answered, while in some cases never answered at all, and worse still no follow up call back. There was also this disturbing intermittent noise (sounded like a machine) around the 11th floor that disrupted our sleep at night. These issues and lack of details do not match the star rating of this hotel. A great hotel, but one whose facilities have been neglected! We may come back, just for the friendliness of the staff and the delicious food!

I loved my stay the staff were welcoming loved the food I really enjoyed my stay😍

Все было просто замечательно. Несколько ресторанов на территории, несколько плавательных бассейнов

Everything was good. We spent there one night, the staff was friendly and helpful and they even gave me a complimentary birthday cake and a song in the morning - this was very unexpected and very sweet!

They provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm. Location & First Impressions The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort. Comfort & Amenities The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure. Meals & Dining Experience One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience. Atmosphere & Service The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.