Hilton Nanjing Riverside

Ulasan Hilton Nanjing Riverside

Hilton Nanjing Riverside

No. 1 Huaibin Road, Gulou District, Nanjing, Jiangsu, 210011, ChinaLihat Butiran Hotel
Hilton Nanjing Riverside
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Ulasan Tetamu

4.7/5
Cemerlang
8859 ulasan
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.6
Perkhidmatan4.7
Kebersihan4.7
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Martin Fajna
Bilik Superior (2 katil)
Menginap pada Nov 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2024
Silent location with nice view. Good breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.
Cleopatra19
Bilik Twin Hilton Deluxe
Menginap pada Jul 2024
Pasangan
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Ogo 2024
We had an amazing time in Nanjing. If you’re looking for a place close to the riverside , beautiful scenery, some peace and quiet environment. Best believe this is the hotel for you. The hotel price very affordable, there is room service with a given menu until 10:30 pm. So convenient for late arrivals. We had the balcony riverside view, what a view it was….
Terjemah
6/11
Jawapan daripada Pihak Penginapan: 親愛的賓客,您好!看到您的好評時,我們真的是非常激動,您的讚美使我們信心百倍,我們一定回不惜餘力的繼續努力。在南京世茂濱江希爾頓酒店,您的快樂就是我們的使命,非常感謝您對酒店的厚愛,真誠的期待您的下一次光臨,謝謝!
Pengguna Tetamu
Bilik Deluxe Double
Menginap pada Okt 2024
Keluarga
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 18 Okt 2024
Spacious room, well designed, balcony view, water pressure could be better, four bottles provided, far from subway station and requires taxi
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your review. I am pleased to hear you enjoyed your stay and will let our team members know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
VladimirRysev
Bilik Queen dengan Pemandangan Sungai
Menginap pada Nov 2024
Bisnes
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Nov 2024
Best view from your window! Breakfast is very tasty! the most recommended!!!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, thank you for your review. I am pleased to hear you enjoyed your stay and will let our team members know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
Lifewith_summerhayes
Bilik Superior (2 katil)
Menginap pada Feb 2024
Keluarga
6 ulasan
4.7/5
Menakjubkan
Disiarkan pada 9 Apr 2024
We had a phenomenal stay at the Hilton riverside, great facilities, lovely staff and divine breakfast. Definitely recommend individuals and families stay here.
Terjemah
6/8
Jawapan daripada Pihak Penginapan: Dear guest, when we saw your positive feedback, we were really excited. Your praise boosted our confidence, and we will spare no effort to continue working hard. At the Hilton Nanjing Riverside, your happiness is our mission. Thank you very much for your kindness to the hotel, and we sincerely look forward to your next visit. Thank you!
Loewe in Boots
Bilik Deluxe Double
Menginap pada Jan 2024
Bisnes
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 16 Mac 2024
Too bad I have only a very short stay at this hotel. Everything is fabulous except probably it’s a little far from restaurants and not walking distance to any convenient stores. I would love to come back to run along the canal. Just managed a short walk as it was freezing in the “park” across the road frm the hotel. Impressive views from the room too! 😍😍😍
Terjemah
6/11
Jawapan daripada Pihak Penginapan: Thank you for choosing to stay at Hilton Nanjing Shimao Riverside, located at the confluence of the Yangzi River and the Qinhuai River, away from the downtown area, there is a riverside walkway in front of the hotel, where you can run or ride. There is a riverside trail in front of the hotel where you can go for a run or a ride. The air by the river is fresh and the sunrise and sunset are as beautiful as you can see. Thank you again for taking the time to leave your feedback, and we wish you a happy work and life!
DD1907
Bilik Superior (2 katil)
Menginap pada Jun 2024
Keluarga
19 ulasan
3.5/5
Disiarkan pada 9 Jun 2024
Location is not great, not in the city center. It is a little bit old, needs refurbishing. Rooms are very spacious. We ordered dinner buffet, not great, average buffet. Great price.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing to stay at the hotel. Sorry for not providing you with a pleasant stay experience. The hotel has been around for more than ten years, and the design and construction have a slight sense of age, but this does not hinder our professional service and warm hospitality to you. Thank you again for your feedback. We look forward to bringing you a better experience for your next visit!
FRANCOIS
Bilik Queen dengan Pemandangan Sungai
Menginap pada Mei 2024
Keluarga
4 ulasan
3.2/5
Disiarkan pada 16 Mei 2024
Pros : - The main advantage of this hotel is the location near the river. It is very peaceful and the view is great. - Bedroom is OK and well equiped - The balcony with a view on the river is perfect at night. It would have been good to have a chair or something on the balcony... - Breakfast is good but not as good as other Hilton hotels i stayed in China. Cons : - Furniture and equipment are dated. A refresh of the hotel is urgently needed. - Air condition was not working. We put air-con at 20 degrees and it was much more hot inside the room than outside, even if it was more than 25 outside ! - Check-in took half and hour ! Hotel did a mistake and prepared 2 rooms for us, while we only booked 1 room. We had to get help from a Chinese friend to do the check-in. This is not acceptable for an international hotel. I chose this hotel because it is close to my relatives house, but it is far from Hilton standards. I will not come to this hotel anymore until a refresh is done. I prefer to stay in a better hotel and take taxi everyday. The price is similar to others hotels in Nanjing (Shangri-La, Hilton Nanjing...) that are much better.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your valuable feedback. We are very sorry that we were unable to resolve your issue in a timely and effective manner during your stay. Please accept our sincere apologies! The issue you have raised has been taken seriously by the relevant department and has been adjusted and corrected to prevent such problems from happening again. We welcome you to visit our hotel again and witness our changes and improvements!
Valeriia
Bilik Queen dengan Pemandangan Sungai
Menginap pada Nov 2023
Keluarga
10 ulasan
3.0/5
Disiarkan pada 4 Nov 2023
Pros: A wonderful river view A spacious room Cons: The hotel is very old and tired and in urgent need of renovation. The check-in took ages because the front desk lady apparently saw a foreign passport for the first time. I was given a room without a bathtub despite my booking, luckily the front desk agreed to change it. There was no bathrobe, toothbrush etc for the child. Doormen didn't help with the car door nor with the luggage, they just stood there and watched (whatever for? ). The only thing this hotel has in common with 5 stars is its name.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for staying at our hotel! We apologize for the unpleasant incident that happened during your stay in our hotel, which did not allow you to enjoy the high quality service. We will strengthen our staff's service awareness training to bring you real high quality service. Next time you have the opportunity to visit Nanjing again, let us have the chance to provide you with the impeccable service you deserve!
Pengguna Tetamu
Bilik Superior (2 katil)
Menginap pada Sep 2023
Solo
3 ulasan
3.0/5
Disiarkan pada 2 Okt 2023
1. I am satisfied with the hotel's facilities. - there was no mug in the room, so it was hard to put hot water 2. I used the hotel's restaurant and signed my name before coming out. The manager held me accountable on the hotel phone around 10 p.m. The reason is why I didn't pay immediately. I just followed the instructions of your hotel staff. Why hold the guest accountable? Why should a guest do what a hotel staff should do? What is the hotel's system? 3. I don't recommend this hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to give us your valuable feedback. For various reasons, we sincerely apologize for not being able to make your stay a wonderful experience. Thank you again for your comments, we would like to do our best to make your stay a better experience. We look forward to seeing you again and witnessing our growth and progress. We wish you a happy life!
Thriving JJ
Bilik Queen dengan Pemandangan Sungai
Menginap pada Mac 2024
Bisnes
33 ulasan
4.2/5
Sangat Baik
Disiarkan pada 1 Jun 2024
Nice balcony ,clean room. Nicer staffs.but there is no coffee &tea rest room in ground floor.it made me find another places to have a meeting.hoping somewhere else in hotel can be a meeting place with others
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your valuable feedback. We are very sorry that during your stay, we were unable to meet your needs for a meeting place. Please accept our sincere apologies! The issue you have raised has been taken seriously by the relevant department and has been adjusted and corrected. We welcome you to visit our hotel again to witness our changes and improvements!
Alexander WWF
Bilik Katil King Hilton Excutive
Menginap pada Jun 2023
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Jun 2023
It’s a 3.5 star hotel…. room is great: clean, view (if you upgrade), balcony, huge bathroom, good bed, furnitures well-maintained. When it comes to culinary, it’s a big disasters: room service menu… no breakfast options, no drink options (except 2 local wines, not even soft drinks or water), no restaurants are having any normal drinks and very tiny food selection. Executive Club no need to pay for… even a airport lounge is doing much better. WaiMai only way to eat at such beautiful venue. It’s really a shame. Hopefully Hilton is reviewing this property and get it back on track. Really beautiful venue. Staff also very nice, just efforts from the General Manager is missing. Will not come back but would recommend for the rooms and view.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests,Thank you for your comment. It has really helped hotel identify the problem with room service menu, hotel management team will review and make adjustment accordingly. Your recognition about other experience has greatly inspired us. We will continue to work on providing good service and continuously improve guests’ experience. Wish you all the best!
Pengguna Tetamu
Bilik Twin Hilton Excutive
Menginap pada Jan 2024
Bisnes
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 27 Jan 2024
HAVE VISITED THIS HOTEL BEFORE, GREAT BREAKFAST SPREAD, SMOOTH CHECK IN
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Hello! Thank you very much for your love to the hotel, sincerely look forward to your next visit, thank you!
Pengguna Tetamu
Bilik Twin Hilton Excutive
Menginap pada Okt 2023
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Okt 2023
We have been travelling to several places in China , my wife decided to include Nanjing as part of our trip , she chose the Hilton Nanjing Riverside as the place to stay . What a wonderful reception we received , headed up by the manager Sarina , with her welcoming smile and happy demeanour. From top to bottom the staff were attentive and smiling. We enjoyed a superb meal in the restaurant, excellent food , superb presentation and excellent service . I certainly recommend Hilton Nanjing Riverside as the place to stay . Many thanks to the Management and their excellent crew , after all example starts from the top ! Stuart Allen , from the Isle of Man .
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest! Thank you for choosing to stay at our hotel. We are delighted that you enjoyed our warm and cozy, friendly and sincere service, and that all of us at Hilton are passionate about providing excellent service. We hope to meet you again soon and wish you a pleasant stay!
Pengguna Tetamu
Bilik Superior (2 katil)
Menginap pada Ogo 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Ogo 2024
matt is good and lrofeiioor
Terjemah
Jawapan daripada Pihak Penginapan: Dear customer, we are glad to see that you are satisfied with your stay experience, and we appreciate it. We have conveyed your praise to our staff as soon as possible, and we will continue to provide our esteemed guests with a high-quality stay experience as always. Wishing you a smooth journey and a happy life!