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Terokai Ulasan Tetamu Hotel di Napa

Napa Valley Marriott Hotel & Spa
4.1/5103 Ulasan
We stayed at this hotel for a conference. It was a nice resort style feel with good amenities. Hotel: Beds very comfortable. Daily housekeeping. Daily fun amenities like wine tasting. Outdoor fire pits. The gym was very nice with cardio and free weights. M lounge- good breakfast and happy hour. Daily snacks. Only bad thing was every day my key would not work to either my room or the M lounge. It became quite annoying and we were unsure why it was happening. My family thought it was because we were ”non White.” The hotel and conference was not very diverse. I did say (every time I went up there) my profession because we were given a look when I said the key to the M lounge was not working. We also showed proof of ID and I even showed them my conference badge.
ANDAZ NAPA, BY HYATT
4.4/5103 Ulasan
This hotel has seen better days. I have not stayed there in quite a few years and wont be back. The platinum amex concierge made the resi for us and apparently booked a basic king. No problem it was a quick stay. We were only asked upon check in if we wanted a bigger room. Didn’t realize smaller room meant trashed room looking over the back alley. I could understand if the hotel was booked since we booked last minute but no, it was a Sunday night and dead. Why they would put any guests in that room unless at 100% capacity is beyond me. All i can think is for some reason the front desk agent didn’t like us. The room not only looked over the back alley but had major water damage. The wood floors are completely destroyed. Everything was worn out and best up. The chrome was chipping off the bathroom fixtures, gross grout in the shower. The walls in the hallways were all beat up too. I could go on. Bottom line, don’t stay here until they invest some money and make sure they dont stick you in a room overlooking the back alley.

Soalan Lazim

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