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Terokai Ulasan Tetamu Hotel di Naples

Residence Inn Naples
4.2/592 Ulasan
I don't say this lightly, I would prefer not to go on vacation vs. staying here again. The person who checked us in was so kinda, and when we asked to have our room switched they were so quick to help out, but the hotel rooms and hallways were truly gross. We did not use the pool and missed the breakfast so I have no comment there. Prior to staying here, I didn't do much research. We are super familiar with the naples area and just needed a place to stay at for a night before our airbnb opened. I travel for work often and trust marriott and didn't think twice about booking a reliable Residence Inn. We got in pretty late, it must have been just before midnight. I point this out because I'm not sure if they were low on availability or something. The first room we were given had a unique scent of throw up upon opening the door. Like it was blatant. When my husband went into the bedroom, there were wet spots all over on the carpet and our gut just felt like the room was not properly cleaned. It really, really smelled. When we opened the crib for our son a bunch of cheerios fell out of the pack and play. It was that moment that I realized I had to be that person to ask for a different room. I really don't often do this but the smell of throw up was overwhelming and the floor was too wet to trust it. Honestly, it was really gross. I'm disappointed they'd even offer this room to someone. When we opened the door to the second room, the smell was overwhelmingly of ciggarettes. It's a nonsmoking hotel and room so clearly someone just broke the rules. They didn't have another crib so we just carried the cheerio crib to this room. We realized two of the garbages in the new room hadn't been emptied. At this point it was like 1AM and we just tried not to think about it and fell asleep. When we woke up we packed up our things and peaced out as quickly as we could. I share this experience because I always trust Marriott but this was BAD. We paid an insane amount of money for our one night (high season) and I left feeling violated. I know that probably sounds comical but I felt scammed. In summary, the check in guy was so kind. This isn't a knock on the workers. But the two rooms we experienced were flat out disgusting and not sanitary. I would not stay there ever again even if the entire stay was free.
La Playa Beach & Golf Resort, a Noble House Resort
4.3/5101 Ulasan
This Resort is 5 star. The views and beach are spectacular, nothing better is Naples. Our room in the Beach House building was awesome. Very roomy, spectacular view of the beach, and completely updated. The staff on the property was very friendly. The front desk person who took care of us was Palak. She was awesome and everyday would greet me by my name. He service truly stood out. The general manager (Carlos Macias), sent us a handwritten welcome card to our room, which was a very nice detail we appreciated. 5 star resort and somewhere we will definitely visit again. Richard from Florida
Compass by Margaritaville Hotel Naples
4.7/584 Ulasan
Bilik yang bagus, sangat bersih tetapi kakitangannya tidak begitu mesra dan mesra. Memerlukan kerusi roda untuk tunang saya yang hamil yang tidak boleh berjalan langsung dan muntah dengan banyak kerana kehamilannya dan diberitahu untuk Kami menghisapnya jadi saya terpaksa menggendongnya sehingga ke atas kemudian menuruni tangga untuk membawanya. ke bilik kecemasan untuk memastikan semuanya ok. Berpindah keesokan harinya ke Rumah Hyatt yang jauh lebih baik. Ia adalah penginapan yang ok di Staybridge tetapi Idk jika saya akan kembali ke sana dalam masa terdekat
Naples Bay Resort & Marina
4.6/599 Ulasan
Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex. We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours. The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho. The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use. Overall a great stay and we will be back.
Hilton Naples
4.3/5102 Ulasan
The Naples Hilton with its stylish lobby, has a cool upscale feel to it. Check in at the front desk, was excellent. Isabella, made sure that all of my needs were met; even following up by sending an e-mail 15 minutes after check in to make sure that the room was up to the Hilton standard. The room was clean and contemporary styled. It featured an extremely comfortable bed; with high end linen. The bathroom included Crabtree and Evelyn shampoos and lotions which was a major plus. However, I do think that they could have used a better shower curtain. The hotel also offers a complimentary shuttle to the beach; although you could easily spend the day just hanging out in their pool area (Drink service was available). The hotel’s gym featured a mix of Precor treadmills, Peloton stationary bikes, and dumbbell/kettle weights. Other: Parking garage and upscale dining experience at Shula’s restaurant located in the lobby area. Overall the hotel is easily a 9/10. You will not be disappointed staying here!!!

Soalan Lazim

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