Terokai Ulasan Tetamu Hotel di Nashville

SpringHill Suites Nashville Downtown/Convention Center
4.4/5100 Ulasan
It was convenient to everything. All the staff were very accommodating, polite and helpful. When we checked in Louise and Robin helped us told all about the hotel. They were there the entire time during our stay. Nice, friendly and polite. We will certainly stay there again thanks
SpringHill Suites Nashville MetroCenter
3.9/588 Ulasan
The staff was excellent! Front desk and housekeeping! Our room was very comfortable and clean, and I slept very well. I was nervous when pulling into the lot because there was major construction. But all was fine. I can’t mark them down much for construction because it didn’t affect us. You have to be happy they are upgrading. It wasn’t bad, but needed updating. They relegated everything to the first floor because they were renovating the second and third floors. We were in a first floor room which wasn’t renovated yet, but I thought if we hadn’t seen construction we wouldn’t have thought anything negative. They had already renovated the front desk and would be doing the first floor rooms next. The only thing I didn’t like was the shower set up. The door opened on the opposite side of the shower head which was pointed towards me - so when turning on the shower the cold water sprayed out on me. There was no way to get out of the way.
SpringHill Suites Nashville Vanderbilt/West End
4.4/597 Ulasan
Checked in today. Just got to the room. Went to the bathroom and there was a bug crawling on the counter. I freaked out! Hubby comes to see and kill it and notices a dead Cicadas in the corner of washroom as well. I immediately call down and ask for a new room. He says he has to ‘check availability’. I got a new room. I go and get my new keys and show him the pictures as says ‘oh ya, cicadas have been a menace this week, it’s dead. I don’t know what the other one is’ and he says this as if I’m looking for research on bugs. NO, I’m looking for a clean hotel that I trust is ACTUALLY cleaning especially the bathrooms. Theee is no way, if this bathroom was actually cleaned that this dead cicadas would have been missed. I am disgusted. I get to the new room, exact same room, no upgrade, no compensation, no small gesture for this gross and inconvenience I experience. New room shower door doesn’t close. Currently searching for a new hotel to stay in. This one clearly doesn’t have a staff and team that cares. I wonder what else we will find if we stayed.

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