Hotel Mesra keluarga di Natal

A truly five star experience. We are here to celebrate my wife and brother in laws birthdays this weekend. The whole family, Danish and Brasilien together. We are 14 combined, sisters, brothers, children, husbands, wifes and grandmother. After a 4 hour drive from Recife to Natal, we finally arrived here at Ocean Palace Natal. What a place! Situated right on the beach, its the perfect place to celebrate my wife this weekend. The food and drink is to die for. The staff is brilliant and the hotel manager is a real gentleman. Happy birthday honey. Love u💘

Ótimas acomodações, bem localizado e preço justo. Homem tranquilo com saída para praia, já é a segunda vez que vou e adoro. Os únicos pontos negativos, seriam a taxa de estacionamento, acredito que como não tem cobertura, deveria ser gratuito para hóspedes, e o restaurante tem um custo elevado e ainda taxa de garçom, ainda bem que pode pedir comida por aplicativo sem taxas. No mas, é ótimo e voltarei.

Hotel bem localizado, atendimento maravilhoso, mas pra mim a comodidade deixou a desejar ( o quarto de casal não é cama de casal e sim duas camas de solteiros juntas o que foi desconfortável por dava pra sentir a divisória das duas camas, tinha vazamento de água do banheiro pro quarto ), o café da manhã é muito bom e tem fartura de diversas opções.

Perkhidmatan di kaunter penyambut tetamu sangat baik, sarapan pagi adalah ringkas tetapi sangat lengkap. Kemudahannya baik tetapi harus dijaga dengan lebih baik. Sekadar pemerhatian, pihak hotel sepatutnya mempunyai lebih kawalan ke atas kawasan kolam, terdapat tetamu dengan pembesar suara yang kuat dan ramai orang malah merokok hookah.

Hotel excelente no geral. òtimos quartos e perfeito pra quem vai com criança. O Time de atividades infantil é excelente. Bar da piscina é mediano e tem o mesmo preço que o bar interno que é bem melhor. Voltaria com certeza.

Aquaria Natal sememangnya pilihan terbaik yang kami buat. Perkhidmatan hebat, bilik dengan pemandangan laut yang indah dan gunung botak. Sangat gembira, saya pasti mahu kembali ke sana.

Sem dúvidas o ponto forte do hotel é a comida. Sensacional! De todos os restaurantes. Cordialidade dos funcionários ótima! Eficiência razoável, esperava mais de um 5 estrelas. Quarto não atendeu minhas expectativas, cheiro de mofo mto desagradável, reclamamos, fizeram uma manutenção no Ar condicionado com ozônio, mas não resolveu. Tivemos um vazamento no banheiro, que nos atrasou para assitir ai show de mágica, acabamos perdendo... Piscinas otimas, mas poderia ter alguma climatizada, a piscina aquecida era para adulto, meu filho de 4 anos não conseguiu aproveitar. Enfim, hotel mto bom, mas pelo valor que pagamos esperava mais, principalmente da acomodação.

The dissapointment started right at the checkin moment. It is supposed to happen at 2pm and rooms are not always ready for guests. Apart from that, I had to wait almost an hour to get my keys. The checkin process is way too complicated and the queue only gets bigger and bigger. For my first 2 nights stay the room was somehow decent, with an ocean view, but there was a leak from the AC in the middle of the room that no one seemed to care about. For my second one-night stay, they gave me the worst room possible, with a view to the ladder that people use to reach the beach. This means zero privacy! Also, the room smeled mold and you could see it here and there. Very old room, telephone didn`t work. Staff are not always nice, they seem to be very unhappy.

My stay at the hotel was truly fantastic. Its convenient location, particularly for beach access, made it even more enjoyable. The hotel staff were not only very friendly but also incredibly helpful throughout my visit. I'd like to extend a special thank you to Jandir from the hotel staff, whose assistance with our luggage made a notable difference for both me and my colleague. Overall, I highly recommend this hotel to anyone looking for a memorable and comfortable stay.

The hotel is safe, the food (dinner and breakfast) were exquisite, pool was open till late which was a big plus, the staff was very helpful. In front of the hotel there is a supermarket which is very useful. The only real bad thing about the hotel was an extremely slow internet connection. I expected to work remotely which was impossible.