The stay was very good. We were upgraded to a larger suite with a balcony and water view which was very nice. The room itself was not properly cleaned when we arrived which was disappointing but to avoid further delays I did not communicate this to the front desk so I have to be transparent about that. We found open water bottles in the mini bar and candy wrappers under the bed as well as the toilet being dirty in the bathroom. Other than that the room was fine in terms of cleanliness.
Another thing we did not like was that the sliding door to the balcony did not close properly. Even when locked there was a gap between the doors so if someone on the outside wanted to open the door they could easily slip something between the doors and unlatch the lock so every night we were tying the door latch with string so that it could not be slipped open. The hotel itself was very safe and we didn’t feel unsafe at any point, but you can never be too careful and we felt this was disappointing in terms of personal safety in the room.
Other than that we had a wonderful stay. The pool was very clean and pleasant to use, the buffet breakfast and dinner were SO delicious and we always found something new to try every morning and night. The buffet area was kept incredibly clean with consistent supervision from staff. We also utilized the spa and had a pleasant and relaxing experience. Overall we were very satisfied with our stay despite the downsides I described.
Terjemah