Hotel berhampiran Boston Piano Tuner, Needham

I arrived early and they were able to find me a room that was available which was very nice. As a Globalist they offered a 4 pm checkout and free breakfast. Got a nice room facing the Charles River. A pleasant stay and very convenient to MIT. Also nice that they now have a shuttle that will take you to Kendall, Central or Harvard Square.

非常滿意，房間很大，廚房，客廳與卧室之間有門分離。像一居室的房子，廚房設施齊備，早餐好吃，服務人員都很盡職。 酒店位於一個園區內，附近酒店林立，比鄰很多高科技公司。 超市中，market basket離得最近，最好逛。幾公裡外有trade Joe和cvs，也有Costco的會員店。 非常安靜，和波士頓的氣質很相似。很願意再次入住。 衞生好，度過了非常愉快的時光。

前台服務態度好，早餐是來美國幾家酒店中最好的，營養均衡且很頂飽。記得10點前一定把食物拿齊，過時不侯哦。房間很大，美中不足的是帶殘疾人洗浴設備的房間洗完澡漏水較多

The room was my favorite by far. I loved the pool area. Hot tub was exactly what I needed. I will definitely be a repeat Customer

Unfortunately, this hotel is not up to Marriott standards. Yes, the lobby looks refreshed which is probably true but the rooms have not been changed in 20 years. The tub in the bathroom is disgusting. The overall look and feel of the room is dated and tired there are scrapes on the dressers and Wallpaper peeling it's just a hot mess. To the point where I went out and purchased slippers so I didn't have to walk on the carpet. I was kind enough not to request service every day being there for a week but when I asked for service it wasn't done. And when I went to the front desk to ask, they looked at me like I had six heads. The front desk people don't seem to have any hospitality in them at all nor do they clean the room cleaning people. It's such a sad state of a hotel I wouldn't side my worst enemy there after spending a week run don't walk away from here. There is a new hotel on route nine call the aloft, I would recommend you stay there over staying here. There's also a new residence inn in Natick, which would be a better choice.

This whole hotel is very nice for couples or families. They have a nice little restaurant. They had a pantry that free coffee. We stayed there because of an event that was taking place at the hotel with other family and friends. Our room had a king size bed. The room wasn't huge but had all the amenities that you needed. A little refrigerator, coffee maker, comfortable bed and pillows. Nice TV and the people who are very friendly that work there and the hotel was very clean. Lots of things still in place that were there during covid to make sure that things were clean and sanitized.

The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.

酒店地理位置優越，對面就是naitick mail，有梅西百貨，二樓有food court，還有芝樂坊和披薩，不遠處有超市Aldi，買水果我非常方便，出門去波士頓的高架路也很近

Wonderful lodging experience that I have, nice, clean and neat hotel room.