Hotel berhampiran ALDI, Neptune Township

We have been coming to this hotel for different events over the past few years and have not had any issues until our stay in December. We arrived at approximately 8pm on Friday night to check in, as we were running in the Santa Run on Saturday morning. Upon arrival, we were sent to our room - Room 808. When we got up to the room we checked out our “partial ocean view” which was clearly stated during the reservation process and my confirmation email… ✓ BOOKING DETAILS Hotel confirmation: xxxxxxxxxx Arrival Date: Friday, December 2, 2022 Departure Date: Saturday, December 3, 2022 Room Type: Berkeley Partial Ocean View Standard Room - Two Queen Be We were a little confused as we were clearly not at all on the east side of the hotel, so we went down and spoke to the front desk clerk. We asked why we didn’t get a partial ocean view room, when our reservation was for a partial ocean view room. His answer was that “it is either partial ocean, partial city or partial lake” – to which we were like “WHAT???” and showed him our email confirmation which clearly states “partial ocean view.” He literally just kept repeating himself and told us there were no more partial ocean view rooms and “that’s how the hotel works.” We chose that view because last year we had a perfect view of when people began lining up and the happenings going on down the block for the race. Anyway, we got nowhere fast with him and went back to our partial Pacific Ocean view room. It appears that the partial ocean view rooms are typically about $30 more per night than the standard “city” view room. So at the minimum, it would have been nice for him to offer us a partial refund on our reservation. He appeared uninterested and earlier was on the phone making faces to the person standing at the desk about the person he was on the phone with. Very unprofessional. We decided to give up that battle and address it later on. I emailed the management of the hotel on December 5th and December 12th Furthermore, we had a number of other issues with our room. The bathroom sink was clogged and would not drain from simple handwashing. The tub would also not drain until after the person taking a shower was out of the tub. Each of us was standing in three inches of water during our respective showers. Kinda gross. Also, on the subject of gross, the toilet seat was stained and discolored yellow. Other reviews here seem to mirror my experience...and it appears that my sentiments are very similar to many, many others. “The Front Desk Manager (Vincent) gave the same line about how views work to other customers who posted their reviews online.” It is a shame because its location is great - if not for all of the other issues, I would have stayed here again, but no thanks - that was the last time for sure.

My check in and room were perfect by the absolutely lovely front desk woman who works 7pm when I checked in I wish I remembered her name… the very next day, I was overcharged $50 by a morning front desk employee who informed me they were “ sold out” and my “ only option would be to book through her” and she accepted 200 CASH “as long as I did the $25 deposit on a credit or debit card in my name”…. I was pressed for time and simply believed what I was being told in good faith as I’ve had never had an issue w a Hilton property over reservation charges and I am a Honors member for many years and much travel… suffice to say… I found availability for that night hours later when I had the time to review and attempt to book my third night…. Rooms were still(!) available online at rates lower that the 224 I was charged …. Third night I saved over fifty dollars by booking on Third party…. My suggestion is that prospective travelers Book Prior to stay and not reserve at front desk… this is common knowledge, but to tell me they were SOLD oUt and she was “ doing me a favor by extending my stay and allowing me to pay cash “( or perhaps ripping off both me and perhaps Hilton hotels ? I’m speculating on that… wish she had been accurate on my options if not outright LIE …. And I do not want to take Anything away from the great exp I had at check in ….the hotel is very comfortable without being modern in that way that NYC boutique hotels are… I find that sp**** mod look for hotel rather cold and pretentious…. Great smart TV w all access a clean room and all the amenities are what make this hotel a must if traveling to the area… just look thru Google hotels to find ur Very best rate .. and enjoy! I sure did! Thank u Hampton inn Neptune, NJ! Bari W Solo traveler

I recently stayed at the Hewitt Wellington Hotel, and its old-era charm truly captivated me. No matter where you look, the hotel exudes a timeless, elegant ambience that makes you feel like you've stepped back in time. I stayed in Room 16 Deluxe, located on the third floor, overlooking the rear parking lot. The room was the perfect size for a solo stay, with a spacious bathroom that was a pleasant surprise and added to the overall comfort. However, the only drawback was the dustiness throughout the room, which took away from the welcoming feel. It was the one aspect of my stay that could have been better. That said, I would still highly recommend this hotel, especially if you're seeking a romantic getaway, whether solo or with a partner. The overall atmosphere and unique character make it worth the visit!

I wonder where all the complaints are truly coming from. I stayed here for a few days with my family for our jersey shore vacation and we thought it was wonderful! We stayed in a two bedroom king suite that was very clean and quiet. We thought the staff was very pleasant and never got the sense that there was anything with which to be concerned about. The hotel was very close to several dining options and retail locations and was a 15 minute drive at most to the Asbury Park Beach. Very convenient. I do want to be honest- I don't understand why the bathroom sink area in these suite rooms do not have some sort of privacy curtain or door. It does not make much sense to me. Do people enjoy being looked at while they are applying creams or brushing their teeth? I would suggest that management do what Disney World has done, i.e., set up a rod with a curtain at the very least. I will also admit that the rooms could use a refresh but that is in my mind a very nitpicky complaint. Everything was great!

We had reservations July 6th through July 8th for 2 rooms at the Doubletree Hotel Tinton Falls - Eatontown NJ. We arrived late and notified the hotel that we would be late. The front desk was very nice and helped quickly to check us in and get our rooms. Upon arrival the rooms and after a long drive we wanted to shower but found only 2 bath towels in each room, even at one per person that is 4 short of what we would need. We called the front desk and were told we needed to come down to the front desk to retrieve towels. We did and were handed 4 towels. The floor of room 328 was also noted as dirty - old food scraps were seen in the area of the night table. The next day, we left for our day and expected to come back to made up rooms and refreshed with clean towels, etc. We found one room was made up and the other was not and again just 2 bath towels. During the day, we wanted to use the pool and wee told there were no pool towels available. Later in the evening someone brought to our room some pool towels. When checking out, the front desk staff was short and borderline rude when we asked for some cookies for the drive back. We were told ”we can't give you more than 4 without charging you. Isn't each room allowed up to 4 people? That would be 8 total. Our experience in this Doubletree was not the same we have come to expect from other Hilton Properties.

I really enjoyed my stay so much that I am going back again tomorrow night. I have been a guest at this hotel 3 times, and this stay was the best. My only suggestion is that it would be nice to have free coffee in the lobby like at Tbe Oyster Point.