Hotel berhampiran Smilestones, Neuhausen Am Rheinfall

This is a very modern and stylish hotel, extremely convenient for the main railway station (Hauptbahnhof) and the historic city centre. Despite its proximity to the centre, it’s actually in quite a quiet location. The bedrooms are well insulated for sound, so we heard very little noise from the station or outside generally. The hotel overall, including the rooms, are decorated and furnished in a contemporary, “corporate” style, which some may find lacks charm. But the lobby, bar and restaurant are smartly decorated with good quality materials and artistic touches. The room was functional but very clean, efficient and comfortable. We stayed for a few nights and felt the hotel was welcoming and safe. I would give the restaurant 4 out of 5. It provided a very good, typically Swiss buffet breakfast and a pleasant pasta meal on our first evening. It was very quiet and we enjoyed friendly, personal service. However, on another evening, the Caesar salad was underwhelming. Our server was kept very busy as the restaurant was very full and there was, let’s say, a misunderstanding, about our wine order, which resulted in us paying quite a bit more than we expected. The city centre is very historic, interesting and attractive to wander around. There’s plenty of choice of restaurants and cafes. From the main station you can reach the Rheinfalls via two alternative local stations - Schloss Laufen and Neuhausen Rheinfall. You can also take a train along the Rhine valley to places like Stein am Rhein and lake Konstanz, or get to Zurich quite easily.

Literally across the street from the train station which is great for weary travellers who don't want to waste time locating their hotel. Walking distance to the Rhybadi where one can swim in the Rhine. Great breakfast offering both Swiss and North American breakfast options. Old town's edge is one street away. Helpful staff.The apples, water and chocolate in the room on arrival is just right for peckish travellers tired of airplane food. Mini-grocery store in the train station across the street was handy for when we needed food, but did not want a restaurant meal. Being able to leave bags with the front desk after checkout but before an afternoon train gave us the chance to explore some more, but without having to drag suitcases around. Have stayed here before - will stay here again.

The location is perfect near Zurich airport, around the hotel there are Migros supermarket, mc Donald, cafe. Hotel provide free fresh milk, hot water and microwave at lobby. Very helpful for guests for temporarily or transit.

Freundliches Personal und sehr sauber. Es gibt nichts zu beanstanden. Waschanlage hört man, aber zur Nachtruhe ist diese aus. Fensterfront und Balkon gehen Richtung Feld raus. Design ist industriell gehalten mit Betondecke und Holzelementen.

I stayed in a pod after arriving back on a late flight, instead of driving home at midnight. The pod was nice, very comfortable. The temperature was marginally too warm for me however, and you can't change the settings. That's where the positive experience ended. My phone charging port didn't work - that's fine - I can overlook that, but it's not ideal I was woken at 4.30am by people getting up and ready for the early morning flights. They were crashing and banging around with the doors and fiddling around with their luggage. Ultimately I couldn't get back to sleep because of the continued crashing and banging and ultimately only got 3.45 hrs sleep (I know this because my fitness tracker tells me so). So it was completely pointless staying - I would have got a better night's sleep at home with my 3 year old and 10 month old in the room next door. I believe the hotel's model doesn't work for the following reasons: 1) Each pod has a door with a very noisy latch. The latch doesn't have to be noisy if people are considerate, but a lot of people aren't considerate at the best of times, let alone at 4am in the morning when getting up for an early flight. It's all well and good to have lots of signs saying ”shh!” On the walls, but most people don't see it, or at least it doesn't sink in. I stayed in a capsule hotel on Japan that has roller blinds instead of doors, which are much quieter 2) people are allowed to bring their luggage into the sleeping space. This invites people to fiddle around with their luggage, which disturbs others from their sleep. Again, in the pod hotel in Japan, people must lock their luggage in lockers in the changing rooms, and are not allowed to take anything into the sleeping space - it works much better 3) the hotel has plenty of separate rooms, with a number of pods in each. Why not allocate guests to rooms by their time of arrival and departure, so that late arrivers don't disturb early departures, and vice versa? Overall, if the above 3 things are fixed, I'd probably stay again, but otherwise, definitely not