Pengguna Tetamu
From the moment my taxi dropped me at the door of Novotel Aerocity, I was treated like the Queen.
Staff were polite, warm and friendly and the security process (appreciated) was quick professional and seamless.
I was hours too early for check-in.... arriving at 8am, but a wonderful customer relations attendant had me in the poolside roo on the 5th floor that I had requested in my booking, several hours before actual check in time.
The room was spotless and the bed very comfy. I had an excellent view looking down at the pool
The buffet breakfast was huge, with a vast array of choices. I was in my element choosing lots of different healthy high protein choices and the cappuccino from
Lavazza machine was surprisingly good.
I swam in the pool each day of my stay, and the whole
area, including the plants was tended immaculately by
staff that clearly enjoyed their job.
I dined in the restaurant in the evening and the food was superb. Special thanks to my lovely attentive waiter Deepak.
All the cleaning staff I passed in the hotel as I went to my
room etc were friendly, wishing me a namaste.
The surrounding area to Novotel has several other well known chain hotels set out in a lovely quiet Frangipani lined leafy area with shopping mall and foodcourt just
5 minutes walking away.
My taxi took about 6 minutes to T 3 each way and cost about 400rupees each way.
On my last morning I was up ready to leave at 5am, and downstairs in the bar I found complimentary packs of pastries available, and could even have a cappuccino made for me.
Thank you Novotel. Wonderful wonderful service all round. I will be back for sure
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