Homewood Suites by Hilton New Orleans

This was a wonderful stay. We booked a 2 queen w/ sofa sleeper suite and not only was it clean, it was friendly staff, great size rooms, a very large & beautiful breakfast. I would definitely stay again!

Wszystko w jak nalejpszym porządku, pokój śliczny dobra lokalizacja

酒店位置不錯，距離餐廳和公車站步行可達。房間也很大。酒店員工都很熱情。缺點是新奧爾良夏季太潮濕悶熱，自己手洗的襪子不容易幹。

Room was immaculate and staff was very friendly and helpful,I’ve stayed here before and I will continue to stay here whenever I’m in town.

Great location and staff. AC is strong. Having the pool, full kitchen in room, and breakfast buffet were great conveniences. Pool a little cold in March/April but manageable and still fun. Walkable to street car, many restaurants, grocery store, Bourbon st, aquarium and more. Was worried about city noise disturbing our sleep but it was fine. The room could use a little more furniture (storage, end tables, chairs, and kitchen wares) but we were content all around. Would stay again.

Our stay was convenient mostly because the hotel was clean and walking distance from most of the places we needed to go in New Orleans. Breakfast was convenient (ended promptly at 9:30AM the week and 10AM on weekend). I wish rooms were cleaned and that towels were replaced daily but there was a sign in our rooms that said how it would be done every other day for “guests convenience.” Even when they’d make the beds they’d still leave the same towels and we had to go ask for toilet paper because it wasn’t replaced. It’s not the cleaning staff’s fault, I’m sure they’re understaffed.

Pool was great! Staff was so sweet! The chlorine was a bit much when you walked into the pool, but I understand. Also, the common areas could've been a little bit cleaner and the room service could've cleaned a little bit better.

The property was in a great location close to restaurants and shopping. The staff was very friendly in particular the valet were very welcoming and courteous. We had a queen suite that was very spacious and provided every kitchen amenity you would need. Kids enjoyed the indoor pool. Also was very nice to have hot and cold breakfast available. The only drawback was the AC unit was VERY noisy when it kicked on. There was a loud hum that continued the entire time while it ran which wasn't as much of a problem during the day as opposed to at night when you're trying to go to sleep. Not sure if all the rooms are like this, but if not avoid room 502.

Curtains was full of stains, shower curtain in bathroom was full of stains and ripped, bathroom light you have to turn on 3 times for the light to stay on. Kitchen sink faucet was leaking and door lock was full of food residue. I had to put trash in hallway and constantly ask for towels on second day. On third day around 12 pm I had to speak with housekeeping manager for them to come clean my room and pick up the mountain of towels I had in my bathroom. The blanket that was folded up in closet had dog hair on it. Which I called downstairs for it to be replaced and they did replace it. WILL NOT BE RETURNING!!! Valet people was nice..