The Ritz-Carlton, New Orleans

Hotel is quite old, not very pleasant smell in the rooms( humid) . The rest of the things are ok

Fantastic

房間乾淨 下次還會住

Tout simplement parfait 👍

The rooms are lovely and overall the hotel is beautiful. Very central location. We booked club rooms and they were beautiful and its probably the best club lounge experience i have had. Breakfast from 7-11, light lunch 12-3, snacks 3-5, canapes 5-8, dessert 8-10 and drinks served all day and evening. The food in the lounge was excellent and a great range. My only disappointment was the only outdoor area at the hotel was booked out for an entire afternoon for a private event so didn’t give us anywhere outdoors to go at the hotel.

We had some problems with the heating/cooling in our room and someone had to come a few times to try and fix it..other than that the hotel was good.. the dinner menu in the restaurant didn’t have many options .. but the food and drinks were good. Always a cab waiting out front so transportation was never an issue.. even at 4:00 am when we had to leave for the airport. Overall a good place to stay. Easy walking to many places.. Bourbon street, French Quarter etc.

service overall pretty good - did have to wait a long time for a drink at the bar hotel and rooms a little dated the double elevators are annoying location okay

The resort was clean and had a friendly staff. We received special attention since we were celebrating our anniversary.

Th check-in process was arduously and unnecessarily slow. The rugs in the lobby were filthy, stained and dreary. It really dampened the experience. We had a 1 bedroom and we loved the king bed, but my daughter had a terrible nights sleep on the pullout. Despite asking for it to be made up there was no padding and the thin mattress was painful and uncomfortable to sleep on. I appreciated the rooms were well sound proofed. My daughter and I strongly disliked the Diptyque scent of the shampoo, conditioner and hand lotion, they smelled like rancid almond oil. The lounge and bar food were very good, though service was unusually slow the few times we ate during non-standard hours.