Federal City Inn & Suites

We were visiting for New Years and the Sugar Bowl. It was a decent location away from the crowds. It is an older establishment so the walls were thin, but for the money it was a decent place to stay. The front desk staff was always friendly

Poor attitudes

Had an wonderful experience the staff was excellent catered and understood my wants

Comfy stay, the kitchenette was handy

Upon arrival the restroom--tub/toilet w/ hair present resulting in my having to clean it. The bathtub w/mod. to large amount of paint peeling to the exterior--rm. 112. the fridge shelves were on the floor upon my arrival & to prevent breakage hand to input on a slant--would not fit correctly x 1 lrg. shelf. Towel rack by sink loosely intact to wall. There's was no TV guide to operate tv & there was no broom or mop in the room

The stay at Federal City Inn and Suites was horrible. This place needs to be shut down. We could not sleep at all very noisy with other ppl staying next door. Slamming doors, TV on all night. We went to the front desk to complain and they said it was nothing they could do. Secondly, the first night we could no sleep because the pillows were flat and no good. We asked for more and the below pictures will show what they replaced them with. We could not take a shower or bath because the tub was dirty and unsafe. I am requesting a full refund.

The room was very big but we didn’t use the kitchen because there is no utensils or anything to cook with. Any how, we were not planning to cook but just an info if someone plans to cook. The beds were squeaky which means they need to be changed and overall some things seem little rundown, but okay for the price. We felt very safe since the hotel its on Navy grounds but most buildings are empty. What surprised us was that the front desk didn’t have accurate information on the times of the ferry ( they said its every 15 mon when it’s actually every 30 min ) they said it will be going whole night on New Years eve when actually was only until 1:15am. They also didn’t have knowledge about the parking ( they said someone will charge a lot ) and told us to use uber to the ferry where actually there was free parking on the street. So that’s our main complaint: uninformed staff ( but seems like it was for most uber drivers too, no one knew anything)… strange how some people limit themselves in being knowledgeable. (not their priority I guess)

Rooms clean. Shower was ok. Hot water limited and not as hot as I like. It was fine for those who only use a room to sleep. The location was perfect for us. We walked to the ferry in the morning and walked back late at night. So hotel was a good price for a good room.

This is one of the worst hotels I’ve stayed in for a long time. The staff seems very uninterested in making your stay comfortable. The walls are thin, there is no elevator to the second floor, and the facilities are poorly maintained. The hotel is far from any restaurants and is difficult to Uber from given its location. Our bathroom light is connected to the fan. When you turn the light switch on it activates the fan. Something is wrong with the fan and it sounds like a dying goose when you turn it on and it doesn’t go away. So we have had to bring our phones flashlights into the bathroom or crack the door open when we use it. When I informed the staff about the problem, they shrugged and just noted it in a book. When we asked for extra blankets, they could only find one for us. We bought an extra room for my wife who is sick but they would only extend a late checkout for her room only of only 30 minutes. Whatever you do, don’t stay here.