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The Carlyle, A Rosewood Hotel
4.5/582 Ulasan

The Carlyle, A Rosewood Hotel

Sebelah Atas Timur New York|1.19km dari American Museum of Natural History
This is my third review of The Carlyle over the years (across probably 25 stays), and, sadly, the first one where I didn't feel I could give the hotel five stars. Although this is specifically about a stay in November 2022, it relates more generally to the renovated rooms at The Carlyle -- and here, the 11/22 stay was our third in a renovated room. Two were in Superior Suites, and one was in a Rosewood Suite. First, the good: The service continues to terrific, and greetings from the staff are genuine and caring. Across the board, when I raised an issue, someone tried to make things better. Housekeeping did not miss a beat. The bedding and linens are top notch. I found the beds in all three rooms terrific. And, the renovations fixed what had been a tendency for the HVAC to be spotty, depending on the room. The renovated systems worked flawlessly. And, the rooms are quiet -- no street noise or noise from adjoining rooms. In the Superior Suites, the bathrooms are small. In one of the two we stayed in, we had a half bath, which made things a bit better. But, if you want a big bathroom, then look elsewhere. I find the baths adequate, and the showers delightful (as they have been across 30 years). Now, the not so good: The lighting the renovated rooms is atrocious. In the living rooms of all three suites, there wasn't enough light to read in the evening, other than in the one chair that they equipped with a reading light. The desk lamp -- while stylish -- gives off about the equivalent of a 40 watt light bulb. Who does that? There are wall mounted sconces -- with the equivalent of 15 watt bulbs in them. One room had a ceiling unit that had 3 bulbs with the equivalent of 40 watt bulbs. Why? The traditional Carlyle had great lighting -- three way bulbs with up to 150 watts in total in each of 3 or 4 lamps in the room. In this version, I feel depressed in the rooms in the evening. And then there's the bedroom. While there are lamps on the end tables next to the bed, they are on one switch. Either both are on, or neither. Why? Why not have them separately switched? There's a spot-like reading light on each side of the bed -- but that's a poor substitute from the warmth of the bedside table light. Why would anyone design a hotel room this way? I suppose if all one does in a hotel room is look at one's phone or computer, or watch TV, the lighting will suffice. But if you want to read? Forget it. And then you get to storage. In each of the three suites there was no storage at all for your things (I've seen reviews that show some rooms having dressers). Each of the living room and bedroom had shelving, but the room designers filled the shelves with design stuff that serves no purpose, leaving those unavailable to the guest. Even the closets lack usable shelving, other than a high shelf above the hanging clothes. The old Carlyle rooms had vast amounts of storage space in large dressers. It's almost as if the room design

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Arthouse Hotel New York City
4/5114 Ulasan
Sebelah Atas Barat
A Great hotel in NYC is hard to find if you are watching your dollars, this was a perfect choice, value, and experience. The hotel is beautiful, with service A+ and bar, breakfast offerings, and a great NY restaurant just next door. Will book again, and I'm a New Yorker!
Hotel Beacon
4.4/5111 Ulasan
Sebelah Atas Barat
I came to NYC to watch my daughter dance. I thoroughly enjoyed my stay here. Not only was my room large, it was clean and comfortable which made it easy to feel at home. The front desk, cleaning staff and doorman, were kind and provided service that was exemplary. I will definitely return to the Hotel Beacon in the future. Thank you again to the entire staff at Hotel Beacon for making me feel at home.
Hotel Lucerne
4.2/5109 Ulasan
Sebelah Atas Barat
We stayed for two nights over the Christmas holidays. The location was great and the facilities were clean. But the heater didn't work properly so it was a bit cold. No matter how much I turned up the temperature, only cold air came out. Other than this, overall I was satisfied.
Hotel Belleclaire
4.2/5133 Ulasan
Sebelah Atas Barat
This hotel was below my expectation. No restaurant at the property and the breakfast is not satisfactory except for the bakery and coffee there are no other choices for me probably because it is in a good location in N.Y. It can be a 3-star hotel, not a 4-star
La Quinta by Wyndham New York City Central Park
3.4/5114 Ulasan
Sebelah Atas Barat
We get there at 10:00am - We knew we couldnt check in but asked anyway. Lady on Thurs 9/28 told me we couldnt yet and gave us bag tags to hold our bags for us. Very nice and pleasant. We then return to the hotel at 9pm to finally check in. We had a great day seeing the city. We are then told that the room I booked was over sold and they can not provide me with a King that I purchased but a double. This was the manager - She discounted the bill and $54 and told me they would make sure we were accommodated tomorrow. The room we were put it was the size of a walk in closet with a bed with a window unit that water dropped on all night making a loud noise with every drop. It also had a broken shelf above the sink so you literally had no where to put anything. It was horrible and honestly a $54 discount was not nearly enough. Friday at 9am we come down turn in the room keys and explain to yet a third person....she understands and says I see notes here and we have a king room for you. I asked if we could go ahead and get the room number but she said no not yet we have to wait for the people to check out. We check our bags with tags and leave them at the desk again. We then spend another wonderful day exploring the city. We return around 9pm again and another person is working and has absolutely no idea of anything that was supposed to be done for us. I asked for any other room then the one we were in first and they had a queen room available. I took it after being so tired. The lady gave me the managers email and said he would speak to her for us. I will be reaching out but now that we checked out sat morning I dont believe we will be compensated for this terrible lack of communication. We never even got to unpack our bags.
The Wallace Hotel
4.6/5103 Ulasan
Sebelah Atas Barat
Room was ready on time but was upgraded rooms. Absolutely stunning space (both lobby & room)

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