Hotel Pantai di New York

Rooms are big for NYC. Clean and convenient. It’s a few minutes walk to the World Trade Centre. There’s laundry room to use for free, very useful for long travels. Morning breakfast provided. Will definitely choose Marriott hotels again in the future

Check in was easy, but our room was not nice at all. I do not understand how this hotel is marked as five star because it had three star standards. The first room we were placed in was the handicap accessible room, even though we booked the Classic Queen. The rug was torn up and dirty, the bathroom was oddly arranged, the room was extremely small where you can only sit on your bed. There were no drawers to place your clothes, and there seemed to be a fridge at some point but was taken out. I called the front desk if there was supposed to be a fridge and they rudely said ”no” and hung up. The pillows were horrible - flat, no support at all. I had to use two or three pillows to support my head and neck at night. We woke up the first morning and the room was so hot. We came to find out our HVAC was not working. We called down and we were able to change rooms. The second room was nicer and surprise surprise there was a fridge! We were under the impression that all the rooms did not have fridges since our first one did not have one. So yes, they put us in a subpar room purposefully because maybe we booked through a third party? Either way, do not stay at this hotel if you're expecting ”five star.” The only plus was location - close to the Canal St subway station. Will not stay there again, and definitely do not recommend.

I have stayed in NYC countless times and the thing that has been consistent is that the rooms are small and the technology/facilities are antiquated. This hotel was very modern and the room was huge for NYC standards. I will be staying here on all future NYC trips.

My son and I had the most incredible experience! I would recommend the William Vale to all my friends and family. The balcony views at sunset in the summer are absolutely stunning. The hotel itself offers many thoughtful amenities including a welcome message with your name on the television upon arrival. I honestly only have one small complaint and that was the cleaning service. We called about having the room cleaned and actually spoke with the individual who said she would come back at the time we requested but she never returned. Other than that one little hiccup everything went smoothly from the time we pulled up to valet to unload our luggage. There is NO better hotel to stay in Williamsburg aside from the William Vale.

雖然有些小貴，但是體驗非常的好。住過的最好的酒店之一，從服務到硬件設施都沒得挑。下次還要住這裏。👍👍

非常滿意的一家酒店，雖然房間不大，但是比較精緻，乾淨，洗髮水和護髮素很好用，前台工作人員很好，我不會英文，手機翻譯拿了兩次礦泉水，都非常的熱情，是一家靠在湖邊的酒店，景色不錯，離華人區也不遠，出行非常方便。

Very comfortable room, not the largest room but typical for the age of the building. However, the facility has been fully updated with modern, efficient and handsome furnishings. Breakfast was very nice, in fact, one of the best I ever had.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

This was my first stay at the Royalton. It is conveniently right down the street from our NYC office and my new ”go-to” hotel when I'm in town. The hotel is clean, has a great vibe, and I absolutely loved the room! Bed was comfortable and the bathroom had a large sink and a SOAKER TUB!! The rooftop bar has a great vibe and good food. The service at the rooftop was a little slow, but it was VERY BUSY! We felt the love and enjoyed it very much.

Blink and you'll miss it, but the Jazz Columbus Circle is right there near 56th and 8th, between the LenWich and Wendy's. There's no branding or signage on the door or even the front desk but, trust me, it's there and you're at the right place. Pack a towel. New health measures mean they don't provide those anymore. They make coffee in the mornings, but the equipment isn't maintained well, and there's always a supply of bagels, but there's no way to know how long those have been there. If you bring home a doggy bag from your dinner out, you can store it in the communal fridge but there's no way to heat your leftovers back up as the microwave is out of order. Need a glass of water in the middle of the night? The fridge dispenses filtered water. You'll just be waiting a while, though, as it dispenses it at an extremely slow trickle. An extremely slow trickle was also how the sink worked in my dorm's bathroom. More water leaked onto the floor than flowed into the sink for the simple task of washing my hands. At least there were no issues with the shower. As for the toilet, the handle was loose and needed to be pulled carefully and securely each time. In the bedroom, you're provided a place for your head, a couple hooks for your things and a small locker. Bring a lock, unless you didn't pack any valuables and believe wholeheartedly in the honor system. It's winter and the AC is still in the window, but the draft won't affect you as the heat works exceptionally well. What doesn't work well is the hostel's WiFi. The city's is faster and easier to connect to. At the end of the day, it's an inexpensive stay at a youth hostel a couple blocks from Columbus Circle proper. You get what you pay for.