Pengguna Tetamu
12 Februari 2026
Overall, Element Times Square West was a very good base for my 16‑night business stay, and I would return if the rate is right next March or April. The location is excellent – an easy walk to Times Square, Madison Square Garden, and major subway lines, which made getting to meetings and sightseeing very convenient. Staff were generally friendly and helpful, and maintenance responded quickly when I reported an issue with the shower faucet, resolving it within a day.
The room was comfortable, especially the bed, and overall cleanliness was good, though housekeeping only comes every other day, which seems to be their standard practice to reduce housekeeping frequency. This schedule was a bit surprising at first but manageable once I got used to it. Breakfast was included and okay, but the selection was basically the same every day, so it became repetitive after the first few mornings and I ended up going out for breakfast from about day three onward. For a longer stay, more variety would make a big difference. In summary, this hotel works very well if you prioritize a convenient Midtown location and a comfortable room over daily housekeeping and a varied breakfast, and I would be happy to stay again on a future trip if they offer a good rate.
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