Ulasan Fairfield Inn & Suites by Marriott New York Midtown Manhattan/Penn Station

Not enough room to write..we got there and they had a food forcing them to move us..ended up at vocohotel...2+ blocks from us.we had to carry our luggage that far..then voco did not have anything for us.finally got room.worst room I ever stayed in. There is a lot more to story but don't have time at the moment.

good hotel good location good place to eat , we will stay again

cleans room,good hotel and good service

Good accommodations

酒店地理位置非常好，地鐵站就在旁邊，酒店很乾淨和安靜，酒店早餐非常豐富，房間比較小，但一個人出行絕對沒問題，不太一家四五口人居住。

ทำเลที่ตั้งดีมาก เดินทางสะดวก ติดกับสถานี และไปรษณ๊ย์ แต่อาหารเช้าไม่มีอะไรทาน อาหารน้อย

Pros: Directly across the street from Penn Station, one block from MSG, and has a subway station within feet of the hotel. There was always a canister of fruit infused water greeting us when we returned from our days outing. The breakfast was more than sufficient. The front desk staff tried hard to be helpful Cons: One elevator was down, which translated to long waits at the elevator- up to 15 minutes as we were on the top floor. I found this on ******* to be an 'excellent' hotel, when we walked in the carpets to the foyer were filthy (both in stains and looked like it needed to be vaccumed badly),the room has a 'governor' on the AC which would not allow it to go below 68. Overall, I would stay here for the convienence but I would not have set my expectations as high.

I stay at this hotel every time I come to New York. The woman who checked me in was very nice. Location is very convenient. I never had issues with this hotel but this time was different. The first night was chaotic. The fire alarm went off at 1:30 am because of a burst water pipe. After going down 8 flights of stairs, we were told by another guest we can go back up as there was no fire. In the morning, we had no water so we couldn't use the sink, couldn't take a shower, or flush the toilet. It was quite inconvenient and gross. I understand stuff happens, but I feel the one night should have been fully refunded. One elevator was also out of service the entire time we were there and after the burst pipe, the other elevator was being used by the maintenance workers to clean up the flood. So guests really only had one elevator to use, leading to long wait times.

We had to change rooms as they didn’t have a room with 2 beds available for our first night. Two of the three lifts were out of order at one point and one out of order the whole time it took us 30 mins to bring our luggage down between our stay to move to the next room. Breakfast not great for vegetation options and very crowded. Stood holding our plates as we waited for a table to come free. Good location for New York.

The staff was friendly , the breakfast was very good and included in the price. Very clean and near a lot of restaurants. Location was amazing. I picked a room w the city view and the view was amazing. We loved it and would recommend.

Good location but everything else needs to improve. They had a damaged elevator, so we had to wait a long time for the other one, the beds are not queen size, they are full size and for a family of 4 they only gave us 3 towels. There was no complementary water in the room. The roof top was closed and they had no option to eat. The customer service was terrible because I reported that the air was broken in the room and they did not want to change me to another one.

Hello. I am very upset about my stay at the Fairfield Marriott in New York on 33rd this past week. My young children were woken up at 1:30 a.m. due to a burst pipe, flooding of the floor in our room, firemen banging on pipes and ripping down walls, elevator beeping, fire alarm sounds and it was all around unpleasant. To make it worse, not one staff member said anything, or addressed our concerns on if we should stay or leave, if it was serious or not. I checked out the next morning and no one said anything! This was a sad situation that put a mediocre hotel stay over the top. I am a Marriott member and choose Marriott over and over again, but this was just awful. The elevator wasn't working prior to this event and the continental breakfast was overly crowded. Again, I might not be so upset if these problems were addressed. The staff didn't say anything! I do think a fee return is appropriate for that Tuesday night stay that kept us up all night.

No fridge in room and not enough space in dining area during breakfast. Otherwise, it was great!

The staff was courteous, attentive, and available when needed. All questions were answered in a respectful manner and overall I was pleased. One note, there was bacon for only one day of my stay, the other times it wasn’t available and I feel it should be a mainstay of a breakfast meal.