Ulasan Hyatt Place NYC Chelsea

Service is terrible. Especially receptionist. Very unhelpful

The receptionist's communication with the person is very bad.

房間雖小但設施很新，早餐倒時差睡過頭了沒趕上，chelesa社區很不錯，在曼哈頓也算性價比高的了，房間能看到帝國大廈。

太……太……貴了（怪我自己窮🤦），房間的view不錯。可能因為在紐約市中心，酒店大堂和公共空間比較狹窄逼仄。

差評，房間小，上樓，下樓，很是困難，電梯不夠用！

뷰가 멋짐 완전 좋은 뷰에 야경 보러갈필요 없음니다

還不錯的一家

房間非常小，衞生條件也不太行，樓高電梯少，等電梯下樓要20分鐘。

服務態度很好

非常愉快的體驗

The hotel was clean, well taken care of, same as the rooms. Breakfast was abundant, varied and good quality. Staff was nice and helpful. Our room was floor 22, great sights to the Empire State really small with no space to walk to the door once we opened the sofabed, although we knew it was going to be small. But there were some issues. Shower water was never warm in the morning. I get it there are many rooms and it's peak time, but if you know you've got so many rooms, your boiler should be more powerful. Same thing happened with the elevators, there were four, but we spent 20 minutes a couple of days waiting to get down. They do have a sign stating the mornings are peak times, but 20 minutes is too much.

Staff very helpful. But staffing levels insufficient in meal area Facilities had problems: first far right of four elevators down, then far left down when other became working again. Many guests including us needed to climb down dozens of stairs to get out - elevators insufficient to manage load. Breakfast area had decent food, but capacity of chairs and tables insufficient for load of guests. Staff tried to help but the capacity was challenged. Neighborhood great for accessing flatiron Chelsea, etc

I recently moved away from NYC, and I was stopping in for the weekend to visit friends and purchase some artwork. I absolutely loved my stay at the Hyatt, and the front desk agent, Diamond, really made this experience amazing. As soon as I walked in, I was greeted with the warmest, friendliest smile—which was needed because I forgot how busy/overwhelming the MTA could be, lol. Diamond checked me in, gave me some complimentary water, and let me know about all the offerings of the Hyatt, such as Airport transportation etc. My view was amazing, the room was clean and spacious, and the staff was great. I will definitely be back! Thank you for making my NYC trip great.

Easy stay, nice facilities all around. Had a quick check in and navigating to my room. Staff was friendly, I was under the impression in NYC they may not be as friendly but was not the case at this hotel. Ask politely, they are nice and helpful.