Ulasan The Wall Street Hotel New York City

Very nice and beautiful hotel. Good service and friendly staffs

這間酒店比較低調奢華，温馨舒服，硬件配置應有盡有，軟件方面前台有禮貌有笑容，進進出出望去很舒服，特別是門僮相當熱情，給我留下深刻印象。

very nice！ 設施：good 衞生：good 環境：good 服務：good 周邊金融街！出行便利，內部忘了拍照！精緻的房間，很好的服務！開始的房間感覺不太方正，前台立馬給換了更高的樓層，中間位置的房間！舒服！

定的位置是在華爾街，服務效率一般，把取消的單子當作是新更新的單子。後續換來的房間不完全是備註的要求的。

非常乾淨舒適，一次非常不錯的入住體驗👍下次還會再來✌️ 環境：👍 衞生：👍 設施：👍 服務：👍

喜歡這裡的格調和氛圍，前台友善，樓下餐廳很不錯

乾淨整潔衞生

地理位置超級優越，酒店不大.但是裝修非常漂亮

很差的酒店，不推薦不推薦，服務很爛

地理位置優越。房間設計有藝術感

很不錯的賓館，設施很齊全，衞生也很好

值得入住的酒店！

Really taken with this hotel. Nice size bedroom, lovely decor, comfy bed. Amazing shower,great pressure Super friendly staff Good location to the financial district and shopping areas. And subway. Also nice and quiet unlike other hotels in the area.

We are spending a few weeks in NYC and are staying in 7 different hotels around the city. The Wall Street hotel has many positive reviews, but unfortunately our experience was not that great. We booked a Carnegie suite for 2 nights. Check-in was an awkward experience. We were greeted with a bewildered “why are you here?” and when we mentioned we wanted to check-in to our room the host looked surprised and told us “I don’t see any bags” even though the doorman was standing behind us with 4 suitcases. She then went on to tell us that we didn’t get an upgrade to a higher room category, even though we didn’t ask for an upgrade. No information about the amenities of the hotel was shared. The bags were brought to our room and again no explanation about anything in the room. Housekeeping was hit and miss as the first night there was no turn down service. After check-out we found out that there is a recently opened rooftop bar in the hotel, but there is no way of knowing this from any information in the hotel, or interaction with the staff. Our biggest issue during our stay was that the hotel only offers polyester duvets which makes for an uncomfortable night’s sleep. Our travel agent always requests feather/down duvets and if not available we book somewhere else. In this case the hotel didn’t share with our travel agent that they only offer synthetic duvets. When we contacted the front desk, they didn’t offer a solution and after our travel agent contacted the hotel she received an e-mail promising a solution the next day. After we had to ask again, that “solution” came in the form of a thin cotton blanket in a duvet cover. Long story short, if you don’t mind a sweaty night’s sleep under a polyester duvet, go ahead and book a room at The Wall Street hotel. We had breakfast in La Marchande which reminded us of an episode of Fawlty Towers. We were given dinner menus at breakfast, flat white tasted bad, was sent back but stayed on the bill. Scrambled eggs were served cold, and the second order was overcooked and not the requested soft. It’s great when a hotel gets everything right. When it doesn’t, that’s fine too. As long as you get the feeling that they care about finding a solution and providing a pleasant experience. At the Wall Street hotel, we didn’t experience that at all.