Hotel 5 Bintang Terbaik di New York

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

This was my first stay at the Royalton. It is conveniently right down the street from our NYC office and my new ”go-to” hotel when I'm in town. The hotel is clean, has a great vibe, and I absolutely loved the room! Bed was comfortable and the bathroom had a large sink and a SOAKER TUB!! The rooftop bar has a great vibe and good food. The service at the rooftop was a little slow, but it was VERY BUSY! We felt the love and enjoyed it very much.

Extremely attentive staff, super cleanliness, comfort, spacious spaces, excellent location. Safe neighborhood on the Hudson with parks. It was a perfect choice for our family, we will choose it again next time.

Many friends and family asked me why we always stay at the same hotel in Tribeca. My answer is that nothing would compare to The Four Seasons. From the moment that you enter to the point of leaving, your needs are always met and you feel so pampered. Both the guest rooms and the suites are wonderful but it is the small touches: electronic pad in the room so as to ask questions and request whatever is needed; the staff is always so sweet and helpful; the rooms are beautiful and clean. I cannot find any fault and I highly recommend this hotel. It may feel smaller in size, but offers everything that is needed

Overall is ok but expensive . Location is good . Perfect for business. Breakfast not that good & very costly. Service need to improve but for me is ok . It’s in the Times Square all amenities is there . Room size is ok . Hotel should low down there breakfast cost in USA . Compare to other countries New York hotel is not that good .

Pros: The hotel is in a good location it is right next to SoHo. The rooms are spacious and the bathrooms are huge compared to most in the city. Cons: I had to switch rooms - in the first room the deadbolt lock didn’t work as it was misaligned. I will admit the switching of rooms was very easy after maintenance said it couldn’t be fixed. It was just a little bit annoying since it was late. The second room had stains on the floor - not a huge deal, but it would have been nice if the carpet was deep cleaned. My main con at this hotel was the elevators. One of the elevators was sat at the lobby floor with the doors open so I went to walk. When walking in it the doors shut on me. They hit off my shoulders and hit my hand hurting me. I was initially in shock and felt like I was going to cry. Then I realized my thumb was in a lot of pain. Surely, no elevator should do this? Especially not a guest elevator! I took advil for the pain and went down to the reception and asked for ice. They were initially more interested in logging it for their record than getting me ice. No one asked if I was okay. At check out the lady just printed my invoice off she didn’t ask if I’d had a nice stay or mention the incident either. My thumb still has a lump on it that hurts if touched/ knocked and I now hate going in elevators!! I would maybe stay here in the future. However, I felt the situation wasn’t handled amazingly.

Very nice, upscale hotel. Good customer service, large and clean room. Great food at Temple Court. Only fault would be breakfast took a while to be served and I was the only one in the restaurant. But an overall Solid experience all around and I would definitely stay again.

The hotel in a good location, clean and tidy, the reception staff is very nice, highly recommend

If you are looking for a wonderful stay in Manhattan, look no further than 11 Howard. I just finished my third stay here over the past six months and I have found my new home away from home in NYC. Once I walk into that beautiful yet quaint boutique lobby, check-in agents are ready to greet, friendly and hospitable. All of the staff make it evident that they are available for anything you might need during your stay. I even love the aroma of the hotel, which puts me into total relaxation and is an amazing escape from the hustle and bustle of the city. The common areas are extremely clean and well-maintained, and yet so quiet too! The rooms I have stayed in are spectacular and extremely clean, with the amazingly comfortable beds, blackout curtains and my absolute favorite spa shower. It's almost crazy how quiet the rooms are, given the prime downtown location. The hotel is so close to NYC's best restaurants, nightlife and shopping, and conveniently located near all subway lines if you need to travel to any part of the city. If you need a hotel in NYC, look no further!

Wonderful stay