Hotel di Harlem, New York

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni

Nice option in Harlem, conveniently located near the subway. Well managed.

Отель новый, все удобно. Хорошие матрасы. Завтраки континентальные отличные, жалко что оплачивать их пришлось отдельно. В целом отель хороший. Только утром в номерах выходящих на дорогу очень шумно. Насколько я знаком с городом, это проблема всех городских отелей в Нью Йорке.

good location - near the subway, deli near-by; clean and staff are friendly and helpful

I need to travel to NYC ~once a month for a week long for business purpose during this pandemic season. I chose this place because it is a 15 min walk from my office. For the fare I really like it because of the friendly staff who patiently hear and accommodate my needs. The place is clean, they maintain social distancing and wear masks. Because of my frequent stays, I receive discount as well as waived deposits. I've stayed for more than 30 days accumulated already and look forward to stay more in the upcoming months. The rooms come with microwave, mini-fridge, coffee maker, room heating/cooling. There is no-elevator on the facility. After hours check-in is available and contactless check-out is also available. The premises has coded entrance.

Location is everything here. And expectations have to be put straight. The apartment (to be fair, this isn't a hotel) is located steps from the subway line 6 which runs stright to downtown. For 34 USD per week, you can forget on Taxis and Ubers, it will get you anywhere within 30 mins. The neighborhood is a bit shady, but wouldn't say insecure. A large store is within 2 min walking distance, an overpriced bakery is next door. The apartment needs new beds (not just mattresses), and should be ”refreshed” a bit (the bathroom especially). It wasn't dirty, although based on our socks, it wasn't super clean also. We were also one night without heating and hot water, but it doesn't seem like this was owners fault and it was resolved in the morning. The check-in process could be easier, since it isn't like a hotel where you just show up (no reception), but rather you need to call/text few different numbers (which might get expensive if you are from outside of US). Overall, were happy with our stay, for that money and with the Airbnb ban, I doubt you will find better place for that price NYC. However, don't expect a hotel experience.