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Holiday Inn Wall Street, an IHG Hotel
3.5/5118 Ulasan

Holiday Inn Wall Street, an IHG Hotel

Daerah Kewangan - Wall Street New York|0.29km dari New York Stock Exchange
Before arriving, I called the IHG group asking if the hotel has storage space for our luggage as we will be arriving 6am and check in is only at 3pm. The person on the other end of the phone called confirmed that the hotel had storage place. We landed at Newark and took an uber to our hotel, upon arrival we entered a sickened hot and stuffy lobby (Aircon blasting hot air). The receptionist had seem to be sleeping in the back room. He was unable to communicate properly and very rudely said there was NO SPACE to store the luggage. He was of no help at all when requested other options. We went back outside to get some fresher air as it was the middle of summer. Googled storage options and had to walk 6 blocks with our luggage and dropped it at the storage location and went about our day. At 5pm we decided to check in and get changed for the evening events. This time it was a different receptionist and he was somewhat better than the previous one. (We were greeted by 4 different receptionist during our 3 night stay and none of them knew what hospitality meant as they were not friendly or somewhat helpful at all!!!) He informed us that they no longer do breakfast as the restaurant has closed 3 weeks prior to our check in date. No breakfast voucher or other arrangements were made. We just had to made do. Even though 'bed and breakfast' was paid! The hallways were so dirty and carpets smelled awful. Only one of the two elevators worked. One evening we came across the person removing garbage using the elevator and made us wait for the other one which did not work. Only once he was done could we use the elevator and it was dirty (no surprise). THE ROOM - it was so small, we had to climb over our luggage to move around. The aircon made a very loud noise so we weren't able to use it during the night, again in the middle of summer. The duvet did not have a proper duvet cover it was wrapped in sheets and the duvet itself was disgusting and had so many holes in it. The towels were not sufficient enough even though requesting more. The faucets all leaked even the toilet and the shower did not work properly and don't even get me started on the drainage of the bathroom entirely. The curtain in the bedroom was also broken and had to be rolled up by hand and squeezed in between the railing and window just to stay open for some light as the room lights were also not working. This was the most disappointing stay our entire vacation. We will not be making use of any of the IHG group hotels if this is how business is done. Utterly disgusted and disappointed.

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Lihat Ulasan Tetamu untuk Hotel di New York

Mencari hotel berdekatan New York Stock Exchange? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
The Wall Street Inn
4.2/5102 Ulasan
Daerah Kewangan - Wall Street
Lelaki di meja depan perlu mengetahui lebih lanjut tentang tugasnya dia terlalu lambat (dia sebenarnya bukan orang meja depan tetapi sejenis janitor atau sesuatu yang membantu) namun daftar masuk dengannya adalah proses yang perlahan dan tidak dapat ditanggung.
Hilton Garden Inn NYC Financial Center/Manhattan Downtown
3.9/540 Ulasan
Daerah Kewangan - Wall Street
我的房間景觀不錯,我原本預訂了四晚,但因為臨時有事不能入住申請了退款酒店方也協商同意了。但我當時很生氣的一個事情,house keeping完了之後工作人員居然沒有給我鎖房門,我中午就出門凌晨三點鐘回的,索性沒有發生偷竊類似的事情,製冰機就在我房門口來往的人又挺多想想就後怕!
Mint House at 70 Pine
4.5/5115 Ulasan
Daerah Kewangan - Wall Street
Great location, very close to Wall Street. Full apartment with kitchen. Super clean. Convenient smart door entry. Just superb!
Hotel Indigo NYC Financial District, an IHG Hotel
4.6/556 Ulasan
Daerah Kewangan - Wall Street
It is the first time that we find a hotel room where the TV is bigger than the closet. Perhaps the hotel's policy is to set up the rooms differently depending on the season: large TV and small wardrobe during the warm season and small TV and large wardrobe during the winter season? Amazing! Considering that the space in the closet is only 23 inches (60cm) the suitcases cannot be emptied and must find a place around the bed in order to be opened. The positive consequence is that moving around the room helps to learn the Sirtaki dance steps: 4 steps on the side and two steps forward. The size of the bathroom is inconsistent with that of the room. The bathroom, in fact, is surprisingly large. The drains, on the other hand, are consistent with the narrowness of the room, in fact as soon as we arrived in the room we found the drains clogged (promptly purged by the hotel's ”specialist technician”). The air conditioning, turned on by default, reminds us of a subway station: the same movement of air and above all the same noise when the subway cars arrive. The same ”specialised technician” then intervened to activate the futuristic air conditioning control unit where, by going through labyrinthine menus, submenus and sub-submenus, in the end he was able to access the on/off disclaimer. Unfortunately the instruction manual for this control unit is not available in the room consequently we have replaced that bizarre electronic panel with that archaic tool called ”window” where with a marvelous handle one is able to change the air in the room. The operation of this tool is friendly enough that it does not need an instruction manual. The room is also equipped with a large screen through which at night you can watch the silhouette puppet show. The screen is the dividing wall between the bedroom and the bathroom built in opaque glass. It is enough to go to the bathroom and turn on the light, whoever is on the bed can enjoy the exhibition, free of charge. The restaurant is quite good and the prices are ok.
Courtyard by Marriott New York World Trade Center Area
4/5121 Ulasan
Daerah Kewangan - Wall Street
房間挺好的,比較寬敞交通也很方便,周圍有吃的,樓下有中餐盒飯也有美式早餐店,酒店不是特別新但是也足夠了
Holiday Inn Wall Street, an IHG Hotel
3.5/5118 Ulasan
Daerah Kewangan - Wall Street
Before arriving, I called the IHG group asking if the hotel has storage space for our luggage as we will be arriving 6am and check in is only at 3pm. The person on the other end of the phone called confirmed that the hotel had storage place. We landed at Newark and took an uber to our hotel, upon arrival we entered a sickened hot and stuffy lobby (Aircon blasting hot air). The receptionist had seem to be sleeping in the back room. He was unable to communicate properly and very rudely said there was NO SPACE to store the luggage. He was of no help at all when requested other options. We went back outside to get some fresher air as it was the middle of summer. Googled storage options and had to walk 6 blocks with our luggage and dropped it at the storage location and went about our day. At 5pm we decided to check in and get changed for the evening events. This time it was a different receptionist and he was somewhat better than the previous one. (We were greeted by 4 different receptionist during our 3 night stay and none of them knew what hospitality meant as they were not friendly or somewhat helpful at all!!!) He informed us that they no longer do breakfast as the restaurant has closed 3 weeks prior to our check in date. No breakfast voucher or other arrangements were made. We just had to made do. Even though 'bed and breakfast' was paid! The hallways were so dirty and carpets smelled awful. Only one of the two elevators worked. One evening we came across the person removing garbage using the elevator and made us wait for the other one which did not work. Only once he was done could we use the elevator and it was dirty (no surprise). THE ROOM - it was so small, we had to climb over our luggage to move around. The aircon made a very loud noise so we weren't able to use it during the night, again in the middle of summer. The duvet did not have a proper duvet cover it was wrapped in sheets and the duvet itself was disgusting and had so many holes in it. The towels were not sufficient enough even though requesting more. The faucets all leaked even the toilet and the shower did not work properly and don't even get me started on the drainage of the bathroom entirely. The curtain in the bedroom was also broken and had to be rolled up by hand and squeezed in between the railing and window just to stay open for some light as the room lights were also not working. This was the most disappointing stay our entire vacation. We will not be making use of any of the IHG group hotels if this is how business is done. Utterly disgusted and disappointed.

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