Cari Hotel New di Hangzhou

"I had a fantastic stay at the Atour Hotel! The location is unbeatable—just a short walk to both the night market and Kerry Shopping Mall, with endless food options nearby. The room was the perfect size for a solo traveler: cozy, impeccably clean, and featured very comfortable bedding. Atour planet is superb. What really stood out were the thoughtful touches. They even have indicator at the door handle to show you which direction the elevator is! From the sweet welcome card, bedside book of poems… to the overall hygiene, it's clear they care about the 'small details' that make a big impact. Highly recommended! I will return again."

"The service was incredibly warm and welcoming. Every time I left or returned, I was offered a refreshing bottle of mineral water. I had some small cakes that needed to be kept frozen, and the front desk staff kindly stored them in their fridge for me. When I went to pick them up, both the restaurant auntie and the front desk gentleman helped me out. Although the room wasn't huge, the amenities were really practical and well-arranged. I particularly liked the small trash can on the vanity – very convenient for ladies doing their makeup. It was also great that the restaurant, gym, and laundry room were all on the same floor. Plus, the hotel is right by a subway station, making getting around super easy."

"Staying here from the first to the fourth day of the Chinese New Year with my parents and children was an absolutely perfect experience! This hotel deserves a full five-star rating! The cleanliness was exceptional. The room was spotless, fresh, and odor-free. Every corner, the bedding, and the bathroom were immaculate. I felt completely at ease bringing my elderly parents and children here; the attention to detail truly showed. The environment was quiet and elegant, a peaceful haven amidst the city buzz. There was absolutely no noise disturbance, which allowed my parents to rest very well. The overall decor was warm and grand, and the common areas were neat and comfortable, making it a pleasant stay whether for sightseeing or relaxation. The service was warm, thoughtful, and attentive. From check-in to check-out, the entire process was efficient and smooth. The staff were kind and patient, proactively helping with luggage and offering travel advice. They were especially caring towards my parents and children, which was both heartwarming and reassuring. Facilities were comprehensive and practical. The bedding was comfortable, ensuring a good night's sleep. The air conditioning and water temperature were just right, and all amenities functioned perfectly, fully meeting the needs of our family trip. Our stay was incredibly comfortable. This hotel is definitely my top choice for family trips during Chinese New Year. We enjoyed a comfortable stay, delightful meals, and heartfelt service. I will choose to stay here again on my next visit and highly recommend it to anyone traveling with elderly parents and children!"

"The Qiantang River and the 'Sun and Moon Twin Towers' are right outside the window, making for a beautiful night view. The hotel facilities are all very new, and the high-floor rooms offer an excellent view. Smart toilets and projectors – they have everything you could possibly need, exceeding my expectations. I would definitely recommend it to friends."

"Service: Excellent! They gave us a free room upgrade. Environment: The room was very spacious and comfortable. Facilities: Very new. When our taxi arrived, the staff were incredibly helpful, explaining the exact location to the driver. The area also has a great selection of food delivery options, and it's very convenient for getting to shopping districts and other places."

"The front desk staff was fantastic and upgraded me to an executive king room. This hotel's style is also more appealing than others. The toiletries are all Le Labo. I'll definitely choose this place again when I come back to Hangzhou. The environment is really nice."

"I brought my mom to Hangzhou for a three-day trip. She said her last visit was thirty years ago and she wanted to see Lingyin Temple and Leifeng Pagoda again. The hotel's location is excellent; there's a subway station right downstairs, and buses 4 and 7 to the scenic spots are nearby. You can even walk to Yongjin Gate to catch the sunset. Breakfast is on the 3rd floor, with a wide variety of options, including freshly cooked noodles and wontons, blanched vegetables, and savory tofu pudding. My only minor complaint is that some parts of the restaurant floor were a bit sticky, and I hope they can be cleaned promptly."

"The room was clean and tidy, with large, floor-to-ceiling windows. Across the street is a shopping complex, and it has my favorite Guming tea shop. There are also some small supermarkets and fruit stands in the nearby residential area. There's an underground parking garage with free parking available. The self-service breakfast offered fruit, a noodle station, cold and hot dishes, bread, milk, coffee, juice, and congee. The bathroom layout was a bit strange. The toilet and shower were diagonally opposite each other, and the bathtub was next to the sink. Using the bathtub would block access to the toilet for others, and adding a curtain to the tub would look terrible. This bathtub seems more like a decorative element to enhance the room's style. Perhaps the building wasn't originally designed to be a hotel. Overall, the hotel doesn't have any major flaws that would impact your stay. It's close to the Hangzhou Esports Center, and Hangzhou isn't a huge city, so it's a good option if you're visiting. Just a couple of suggestions: 1. There are plenty of free spots in the underground parking, but cars are parked quite haphazardly. 2. This hotel belongs to Tongqinglou, which is primarily a restaurant business. The breakfast could use a bit more effort."

"This business trip to Hanting, the overall experience exceeded expectations, must be seriously recommended! The location of the hotel is particularly good, the transportation is convenient, the surrounding eating and shopping are very convenient, too friendly to business travelers. The front desk staff is warm and professional, the check-in is efficient and fast, the attitude is gentle and patient, and people feel very comfortable as soon as they enter the door. The room was clean and tidy, the lighting and ventilation were good, the bedding was soft and comfortable, and it was very relieved to lie on. The bathroom is separated from wet and dry, hot water is sufficient, toiletries are complete, cleaned spotlessly, and the details are in place. The sound insulation effect is also very good, quiet and not noisy at night, you can sleep well. Hotel facilities are practical and intimate, Wi‑ Fi is smooth, there are self-service laundry rooms, robot delivery and other convenient services, cost-effective. Whether it is a business trip or a trip, Hanting makes people feel at ease, worry-free and assured. After traveling, this will be my preferred hotel, I really recommend it to everyone!"

"Had a great stay at the hotel. The facilities were excellent, and all the staff were very welcoming. The front desk lady was particularly helpful and even upgraded our room! It was super convenient to have late-night takeout delivered directly to our room. The room itself had a fantastic orientation, filled with sunshine, which felt really soothing. Highly recommended!"