Hotel berhampiran University of Delaware, Newark

Decided to stay here for a change and what a place. Right on the Main Street and so convenient to all restaurants.and cafe. The hotel is fairly new and it shows. I was lurks enough to have a corner room and that made a great difference. I can open the sliding door. Not too noisy. And get some fresh air. Breakfast was a bit samey after day three but it works.

很不錯我覺得

great room and great price while traveling back on a 14 hour ride home from vacation. clean room comfortable bed and friendly staff. needed to stop for a little sleep. place was perfect with a TGIFriday a 2 min walk for dinner. great room for the price

I recently stayed at this hotel and had a fantastic experience! The staff was incredibly friendly and accommodating, making me feel right at home from the moment I arrived. The breakfast tacos were absolutely delicious and definitely a highlight of my trip. The overall atmosphere was inviting and comfortable, and I can't wait to return for another stay! Highly recommend this hotel to anyone visiting the area.

We stay exclusive at Hilton hotels and both my husband and I are diamond members. This is a remarkably terrible Embassy Suites. This was the first and only time I have ever been treated rudely by any staff member at a Hilton Hotel. The evening front desk staff was somewhat absent (they hide in the back office and don’t even come out when the front door opens). They were completely apathetic when about the pool being closed to a family traveling with kids (yeah, it’s closed. Maybe it will open tomorrow- no “I’m sorry”, no explanation, no awareness that families choose their hotel because there is a pool advertised. The best part though was in the morning when I watched the desk be unmanned for 45 minutes (despite to front door opening multiple times) with no way to contact anyone. When I needed to go back to my room I realized I didn’t have a key, so I walked over to the breakfast staff and asked if they knew how to reach anyone. The woman there was effusively apologetic and sweet, walked to the desk, knocked on the door, and an employee came out. As the front desk employee is avoiding looking at me and mumbling her questions while staring at her screen, the restaurant employee is going out of her way to apologize and tell me that if I need anything I only need to WALK BEHIND THE DESK AND KNOCK ON THE OFFICE DOOR. I’m so floored by this that I actually decide to say something. I said to the girl at the front desk (I would call her a woman but she was acting oddly like a moody teenager) “Isn’t it odd that the only person who cares that this desk was unmanned with no way to reach anyone for 45 minutes is her and you won’t even make eye contact with me?” She said loudly while still not LOOKING at me “uh I was I the bathroom”. I said “for 45 minutes and then walked out at one knock?” “Yeah, I was IN THE BATHROOM”. Bull. Apparently the office at the Embassy Suites Newark, Wilmington is actually a very nice bathroom worthy of all the employees staying in it to such a degree that the kitchen staff have to apologize for them.

Full kitchen was amazing. The room was clean and large. The staff was very helpful and nice. If your working, it's a good place to stay. There are alot of loud college students here, that's the only downfall. They don't have much respect for being quiet.

I always have a very nice stay when I come to this location. Staff is friendly and accommodating. Breakfast is very good too!

Saya disambut sebaik sahaja mendaftar masuk. Perkhidmatan yang sangat ramah. Bilik saya yang awalnya ditempah nampaknya sudah digunakan. Mereka segera membawa saya ke bilik yang lebih baik. Saya akan selalu menginap di Hilton ini setiap kali saya berada di kawasan ini

Hotel is old but the room was clean. The carpets needed to be shampooed in the rooms and hallway. There was a musty smell in my room.