Luxury Apartments Newcastle

Terrible. Apartment clearly a heavily used very poorly maintained hostle: very much NOT a luxury apartment. Appliances broken (clothes washer, dishwasher, microwave). Cutlery, dishes and pots/pans dirty. Towels dirty. Carpets scuffed, stained and torn. Walls show multiple scuffs, scrapes and holes. Plumbing leaked in one of the bathrooms creating a puddle on the floor. Fold out couch completely broken and missing it's mattress. Overall. If expecting a roof over your head in a poorly maintained dirty hostle but nothing else its fine.

The apartment was clean and a good size with two bedrooms and two bathrooms. The beds were comfortable. The kitchen/diner/lounge was a good size, the kitchen was well equipped, with tea and coffee available. The lounge area had a sofa and chair with a TV.

Well this was an experience and a half, and not a good one at that. We firstly arrived at the apartment complex after 8 hours of traveling to get given the keys to the apartment, which was not cheap, to be greeted with what can only be described as more than a weeks worth of dust flying about, a broken couch, broken table, food all over the floor, mould on the window and sills, a hair on the sink in one of the toilets and a bogie on the wall and more dust. When asked when the apartment was last cleaned, the receptionist did say the day before, which was clearly a lie, and quickly asked if we would like to move, all whilst he had a lovely big bogie hanging from his nose. We did move to another room which was much cleaner and more acceptable for the price we where paying. But.... and this is a big but... on the Saturday morning we woke up to be kindly greeted by armed police, CID and police dogs. The complex was mealy under "lock down", with two arrest being made, but we are still to be told what has happen or ask if we where all okay. No decency to check up on occupants as this was an ordeal that was quite frankly upsetting and alarming. I have emailed Dream Apartments to enquire about where I submit my complaint but no reply, shock horror.

What a disaster. Aside from the obnoxious, difficult, bribe-taking night receptionist - let’s talk about this ‘luxury penthouse serviced apartment’. The first thing you’ll notice is the pungent stench of rotting food and body odour which caresses the soft furnishings of what can only be described as a miserable quayside dungeon. Our ‘lovely’ walk-out balcony greeted us with a used condom and the apartment itself was riddled with dirt and grime. If you are brave enough to take a seat anywhere in this property please ensure you take a spatula from the ill-equipped kitchen to detach your trousers from the syrup-like surfaces. Oh, also remember to bring your ID every time you come into the building otherwise you won’t be able to get into the apartment you’ve paid for…. Unless you bribe the receptionist £20!! Thank god we had a belter of a weekend otherwise this might’ve ruined it. Don’t waste your money.

Don't stay here. I'm not one to write reviews, but arrived to a derelict feeling building, dark hallways and no towels in the apartment. The condition of the apartment was as other reviews - musty, dusty, walls and carpets marked up, random kitchenware, weird blocks in the couch to refill it. Only stayed the whole time as getting a refund seemed not worth the hassle. Will never be back.

Fab stay. Checked in 4 hours earlier than time allowed. Left bags in back office. Got keys and arrived back at room at midnight. Swift transaction. Friendly staff. Quiet environment. The apartment was spotlessly clean. Only thing I didn't agree with was that the lady on the phone said there wasn't a multistorey carpark near but they had their own for 15quid a night.... When in fact st Anne's multistorey carpark is directly over the road for £4 24hrr sat/sun