Travelodge Newcastle Central

Staff generally friendly and decent breakfast , good location . Value for money stay ideal for a stopover

Our room stank of smoke, it was obvious someone had smoked in the bathroom, we did mention it to the reception staff who offered to move us but all the family rooms were booked due to the cheer leading competition that weekend. The bath was dirty and stained.The window had mould all around it which was very concerning as my daughters bed was right next to the window. Was told by bar staff the till was closed when got to the bar at 22:00 but another member of staff said it would be 10mins as they were cashing up the till but the bar staff member kept turning guests away, when I questioned her asking if it was going to reopen she said well cashing up can take till 11:00 and plus I have to do clean up so I'm going to have to ask you to move or hoover around you. She was very rude. And every guest she was telling a different version too. Telling one it was closed because of a shift change and another that the bar was actually closed for the evening. After she had hooved she then served us but we could only use card which was fine but by that time the other guests wanting to get a drink had left. She made it quite hard for us to have a nice drink because of the constant noise she was making behind the bar, strorming past us to reception and slaming the bar hatch,she made us feel very uncomfortable and unwelcome and like we were the issue by wanting a drink at the bar, we quickly drank and returned to our room. We could not fault the reception and or breakfast staff they were amazing and helped us book taxis and give us directions and local info they were always friendly and couldn't do enough.Its such a shame the hotel is not up to standard because the location is great and most the staff are amazing.

Stayed with work staff on night brilliant especially demi who was very helpful and gave us advice on allergens for breakfast room was lovely and warm and clean I couldn’t ask for much more to be fair would stay again when im in newcastle for work