Hotel berhampiran Newcastle University Business School, Newcastle

The overall place was nice, neat and clean. Location wise it was ideal however the towels provided had holes in them. It would be really nice if they provided facilities to refill water bottles with filtered drinking water instead of filling our bottles from the washroom tap!

Good location, about 5 mins walk from train station and near to shops, restaurants. Stayed in a 'basic room.' Room was basic but clean. Shower was fiddly to work with and they had an annoying feature on the shampoo and soap bottles which made getting the liquids.out difficult. Staff were extremely friendly and helpful. Would stay here again but only if the price was a good offer. Otherwise, would probably stay in a Premier Inn, as it's similar comfort/amenities level.

Great hotel the rooms are good and service is great. We did have a bit of an issue with not having a physical card with us but staff were super helpful and we were able to solve this and pay the deposit.

Truthfully this was a panic-booking! After LNER cancelled every train moving southbound from Newcastle, I just chose the cheapest place I could find in the city I was stranded in. With easyHotel, check-in was super seamless even though we had to wait a little bit in queue. Receptionists were friendly and helpful, and walked us through check-in and check-out. Arriving in our room, it was definitely cozy but it absolutely did the job for what we needed for the night! It was clean, bed was comfortable, there was television for entertainment, a table and a chair if you need them, toilet was spotless, and shower had wonderful water pressure. We were even allowed to order in food from Deliveroo at two separate occasions, which we thoroughly appreciated after a long and disappointing journey of cancelled trains and bitter weather. We had a fun dinner in our room while watching rugby, it just made for such an enjoyable stay! We slept really well and got freshened up for a new day with no hassle at all. Check-out was, of course, seamless once again and once we got out of easyHotel in the daylight we came to appreciate the stunning scenery of Newcastle we were nestled in! The location was surprisingly so nice, and I couldn't have asked for a more perfect accidental stay to a new city. It definitely relieved so much of our tiredness and disappointment from the previous day. Definitely a 10/10, would recommend you to stay in at easyHotel if you're planning a short trip or a cheap alternative ♡

Difficult to get to as roadworks and confusing one way system. Website advertised car park for overnight stay £5 but actual charge is £15. Room had large glass window but on ground floor overlooking a road. No possibility of fresh air so noisy air conditioning meant uncomfortable sleep. Mini bar with nothing in it. Cup of coffee £4.95. Staff appeared fairly indifferent as many tourists coming and going. Would not recommend as other nearby hotels offer free car parking and much easier to arrive at by road.

We stayed for 6 nights and whilst not cheap was excellent value for money. The rooms are large with a massive bed and sofa. Clean ensuite with an excellent shower. Front of house staff were friendly but Steph and Megan were exceptional. As were Ferida and Jimmy in the restaurant for breakfast. The breakfast was plentiful with lots of hot and cold choice. My only observation is that as the hot food is cooked then kept warm at the self-service station, items such as the fried eggs and tomatoes can dry out. However you can request fresh omelette (excellent) or poached eggs (excellent) or fresh mushrooms (excellent) or black pudding (more than excellent!!). We only ate one of our six evening meals in the restaurant as after a four hour drive, it was easier. The food was fine but the service from Josh was fabulous ... a credit to the hotel. My only criticism was when I read my bill having got home, there was an automatic 12.5% service charge for the meal. If you like Indian food I can certainly recommend Jashn restaurant which is only four minutes drive and was one of the best Indian meals I have ever had (I could also recommend Michelangelo for high quality Italian and only 8 minutes from the hotel). We had a fabulous break seeing family and friends and will certainly be back next year and would stay at the Delta again

Very good Hotel, cannot fault it except,the restaurant food is overpriced for.the quality and portion sizes hardly any choice limited menu. Menu needs updating and not so greedy.on.prices. G Lansing.

Stayed overnight as my hubby had an appointment, we took our furbaby with us. We arrived early abd as I was concerned about the parking timescales, we went to query at reception. We were met by Katy and Kelly who were really helpful. As our room was ready, they checked us in early. They were really friendly and customer care was excellent. Our room was clean and well aired. Yes there was some road noise, but we anticipated worse as the holtel is located next to a busy main road and is on the flight path into Newcastle airport, however, tye windows blocked out most of the noise. If staying here, go with an open mind we did and were pleasantly surprised

We always enjoy our stay at the Holiday Inn. Its like home from home. The staff are really friendly and helpful and it was a pleasure to meet the new general manager, who is visible, approachable and open to ideas to continue to improve. Mark in the Spa knows us well as we have been coming for years and is always welcoming. The rooms are very comfortable and roomy.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.