Hotel berhampiran Time Freezer Photography Gallery, Newcastle

The Copthorne was just about OK. We stayed on a Sunday night when occupancy rates would be low with plenty of availability. Yet we were assigned a 5th floor room close to a metro railway bridge which ran till midnight and was very noisy. The room was cold. Breakfast next morning was plentiful but forgettable. Self service for everything. Not even a pot of tea or toast served to the table. Not what I expect from a 4 star hotel. How are the stars earned/allocated?. I wouldnot be in a hurry to return. It was situated next door to a Travellodge which could have been booked for half the price and who's services I suspect would have been as good if not better.

Stayed in a family room which was small but had everything we needed. Location was good, just 10 minute walk into city. Breakfast was included and had a good selection. The receptionist was really friendly, chatting to the kids and making them laugh. There was a reasonably priced car park right next door. We would definitely stay here again.

Difficult to get to as roadworks and confusing one way system. Website advertised car park for overnight stay £5 but actual charge is £15. Room had large glass window but on ground floor overlooking a road. No possibility of fresh air so noisy air conditioning meant uncomfortable sleep. Mini bar with nothing in it. Cup of coffee £4.95. Staff appeared fairly indifferent as many tourists coming and going. Would not recommend as other nearby hotels offer free car parking and much easier to arrive at by road.

Good location, about 5 mins walk from train station and near to shops, restaurants. Stayed in a 'basic room.' Room was basic but clean. Shower was fiddly to work with and they had an annoying feature on the shampoo and soap bottles which made getting the liquids.out difficult. Staff were extremely friendly and helpful. Would stay here again but only if the price was a good offer. Otherwise, would probably stay in a Premier Inn, as it's similar comfort/amenities level.

Great place to stay, staff very helpful and close to all the local amenitie. Free parking. Great little hotel especially for the GNR

We stayed for 6 nights and whilst not cheap was excellent value for money. The rooms are large with a massive bed and sofa. Clean ensuite with an excellent shower. Front of house staff were friendly but Steph and Megan were exceptional. As were Ferida and Jimmy in the restaurant for breakfast. The breakfast was plentiful with lots of hot and cold choice. My only observation is that as the hot food is cooked then kept warm at the self-service station, items such as the fried eggs and tomatoes can dry out. However you can request fresh omelette (excellent) or poached eggs (excellent) or fresh mushrooms (excellent) or black pudding (more than excellent!!). We only ate one of our six evening meals in the restaurant as after a four hour drive, it was easier. The food was fine but the service from Josh was fabulous ... a credit to the hotel. My only criticism was when I read my bill having got home, there was an automatic 12.5% service charge for the meal. If you like Indian food I can certainly recommend Jashn restaurant which is only four minutes drive and was one of the best Indian meals I have ever had (I could also recommend Michelangelo for high quality Italian and only 8 minutes from the hotel). We had a fabulous break seeing family and friends and will certainly be back next year and would stay at the Delta again

Very clean hotel with great facilities. The hotel restaurant was excellent. The staff were all very friendly too.

We stayed in a room overlooking the roadway and (I think) our room's double glazing was compromised as we could clearly hear the noise of every passing car - some which were boy racers with high revs. We complained to reception (as they asked how our night had been) and they apologised. Wether they reported it I don't know.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.