Hotel berhampiran Waterstones, Newcastle

We had a great stay, the price was awesome but next time I will go elsewhere cos I missed having a kettle! If you want a decent room at an amazing price I don't think you could do better

Well what a little gem of a Hotel. Beautiful location right next to the Castle and near the Quayside. We had a lovely stay, the Staff were fantastic! So helpful and polite and friendly and very very professional. We felt very special and looked after. The hotel is spotlessly clean and our room was lovely. We didn't have any meals there except for breakfast which was tasty and there was plenty of options, the Staff in there again were very lovely and attentive. Saying all this a couple of little ******s the Hotel was so hot! To be fair the weather was beautiful when we were there but there is no air conditioning in the building. I do appreciate it is an older building and it's not always possible to install Air Con Units but a few fans scattered around would have made it a bit more bearable in the public areas . There was a fan provided in our bedroom which was very welcome as the sun facing the windows all day ! We also found the bed not very comfortable, the mattress was too hard for our liking but then this may suit other people so it's not a criticism really of the Hotel more our preference to have a softer mattress. All in all we Would definitely go back to this hotel but I think I would go in the colder months.

Fantastic stay at this hotel. Arrived at 1.30am with no problems checking in. Thought there would be some issues due to the time I arrived but zero problems at all. The hotel is just a 5 minute walk from train and bus station so the location is great. The metro is also very close to the hotel. Breakfast was very good and the staff were extremely friendly. I would have no hesitation staying at this hotel or recommending it to others.

Hotel location was great, check-in was quick and easy, reception staff were very helpful when I struggled to book a taxi. The young lady working on housekeeping the 2 days we stayed was extremely lovely, chatted to us about the hotel food and was very complimentary about it, told us about the local area and some places to visit, she is an absolute asset to the hotel.

Difficult to get to as roadworks and confusing one way system. Website advertised car park for overnight stay £5 but actual charge is £15. Room had large glass window but on ground floor overlooking a road. No possibility of fresh air so noisy air conditioning meant uncomfortable sleep. Mini bar with nothing in it. Cup of coffee £4.95. Staff appeared fairly indifferent as many tourists coming and going. Would not recommend as other nearby hotels offer free car parking and much easier to arrive at by road.

Very warm welcome from the staff, very friendly and polite! The hotel very comfortable and good location. Always stay here whenever visiting Newcastle also definitely recommended!

Great place to stay, staff very helpful and close to all the local amenitie. Free parking. Great little hotel especially for the GNR

We stayed for 6 nights and whilst not cheap was excellent value for money. The rooms are large with a massive bed and sofa. Clean ensuite with an excellent shower. Front of house staff were friendly but Steph and Megan were exceptional. As were Ferida and Jimmy in the restaurant for breakfast. The breakfast was plentiful with lots of hot and cold choice. My only observation is that as the hot food is cooked then kept warm at the self-service station, items such as the fried eggs and tomatoes can dry out. However you can request fresh omelette (excellent) or poached eggs (excellent) or fresh mushrooms (excellent) or black pudding (more than excellent!!). We only ate one of our six evening meals in the restaurant as after a four hour drive, it was easier. The food was fine but the service from Josh was fabulous ... a credit to the hotel. My only criticism was when I read my bill having got home, there was an automatic 12.5% service charge for the meal. If you like Indian food I can certainly recommend Jashn restaurant which is only four minutes drive and was one of the best Indian meals I have ever had (I could also recommend Michelangelo for high quality Italian and only 8 minutes from the hotel). We had a fabulous break seeing family and friends and will certainly be back next year and would stay at the Delta again

Very clean hotel with great facilities. The hotel restaurant was excellent. The staff were all very friendly too.

Overall I very much enjoyed my stay here with the exception of breakfast which I will come back to in a moment. The hotel is so beautifully situated overlooking the water and one can have a lovely walk along the shore to the beach. Staff were very friendly and helpful at all times. My room was clean and had everything needed including a good view. Evening meal of cod and chips was excellent. The only big disappointment was breakfast. I asked for vegetarian sausage but was told I would have to wait 20 minutes (and I was in a hurry to get to a meeting so could not wait) so opted for other vegetarian things which were very poor indeed - tinned tomatoes, rubbery tasteless muchrooms and rather sweet baked beans. I then wanted decaff coffee but all they had was a tin of instant. Breakfast standard could be much improved but other than this, I enjoyed the hotel very much.