Hotel berhampiran Audrain Automobile Museum, Newport

My family and I had a wonderful stay at the Vanderbilt. I only regret that we did don’t stay longer. We loved how the hotel and our room was decorated. The staff were all wonderful, especially Elizabeth. Going above and beyond to accommodate my family and make us feel special and taken care of. If we come back to Newport we would definitely return to the Vanderbilt. Thank you for a wonderful stay

Kami kecewa dalam penginapan kami. Semasa membuat tempahan, kami secara khusus memilih ”pemandangan air” dan ruangan itu diiklankan mempunyai 2 tempat tidur ”queen”. Walaupun mungkin kedua-duanya benar secara teknikal, kami pasti merasa tersinggung. Pemandangan yang kami miliki sebenarnya ke atrium di mana anda secara teknikal dapat melihat air melalui tingkap sepanjang seberang atrium - beberapa ratus kaki jauhnya. Tempat tidur mungkin lebih besar daripada penuh tetapi sekurang-kurangnya 6 ”kurang daripada ratu lebar 60” biasa. Oleh kerana kami membayar tambahan untuk pemandangan, kami tidak merasa harganya sepadan. Ruangan di luar konteks itu bagus, tetapi ia tidak mempunyai air botol atau kopi percuma dan semasa checkout kami diberitahu bahawa itu disebabkan oleh Covid entah bagaimana yang tidak masuk akal bagi kami. Dindingnya juga agak tipis dan terasa seperti seseorang membersihkan kotoran tepat di sebelah saya ketika saya sedang tidur. Secara keseluruhannya bersih dan kakitangannya ramah tetapi tidak seperti yang kami harapkan untuk $ 700 / malam.

Our stay at the Newport Harbor Island resort was perfect. It was beautifully decorated and clean. The staff was so friendly. The Bakery was great to grab coffee in the morning and we enjoyed our drinks by the fire overlooking the water at night. Easy shuttle into town but also not a long walk if you’re looking to get some steps in! I would definitely go back.

環境不錯，性價比高，相比Newport，地處隔壁的middletown的酒店都價格美麗許多。開車也衹需要十分鐘就能到newport。另外newport這邊的龍蝦也很不錯！

check in的時候多收25美元是什麼費用？退房時也沒退回。

Overall: A safe, clean, quiet option when looking for a place to stay in the Newport area - significantly less expensive than staying downtown, even when factoring in Uber / Lyft rides (over the 2 days/2 nights we were there, we spent about $100 between 8 rides to / from the hotel to either the beach or downtown Newport). PROS: 1. Rooms are clean and fairly spacious, hotel feels safe, free breakfast and downtown Newport is just a short ride away! A good spot for a weekend getaway to Newport. 2. Front desk staff was great, they let us check in early (even after a sold out night) and both times we asked for extra towels, they were brought up almost immediately. 3. I also appreciated how a Starbucks, Shaw’s and Walgreens are all within a 10 minute walk of the hotel (even though the walk to get there isn’t the most pedestrian friendly). 4. I didn’t have the chance to use the indoor pool, but I appreciated the option, as I don’t believe all Hampton Inn’s have pools. Recommendations for Improvement: 1. Shuttle - either making the shuttle free or at a much reduced cost. I read in reviews that the shuttle was $3 one way and was disappointed to find that the price has increased to $7 one way per person. For the average couple, let alone the average family, it’s cheaper - or at the very least the same cost (depending on the time of day) - to just Uber / Lyft downtown. 2. Not sure why the website lists an onsite restaurant? There isn’t one, other than the lobby hosting the complimentary breakfast, which is only open at breakfast. I’d recommend adjusting this on the website as it’s a bit misleading. As a Hilton credit card holder, I was hoping to use my quarterly Hilton credit for a drink and/or meal here, and was disappointed to learn this wasn’t a possibility. 3. Fix the Keycard issue - our keycards weren’t working our second night and we had to go down to fix them. Then, that following morning before checkout we had the same problem with the new key cards as well, not sure the issue there.

This hotel is spotless ! Everything is very clean . Housekeeping came in daily and changed towels and tidied up. Toni at the front desk was very friendly and when I mentioned to her that the shade in our room was stuck she had it fixed immediately . Suzette from the breakfast area did an amazing job of keeping the food options full, warm and appetizing up until the end of the breakfast window . She also continually cleaned the tables as soon as someone finished eating . Our stay here was pleasant all 4 nights. We will definitely return to this hotel in the future.