Hotel berhampiran Walmart Supercenter, Air Terjun Niagara

Called ”Aarya Hotel”, this is a worn, tired motel right on Niagara Falls Blvd. We stayed here years ago and were pleased with our stay (wrote a positive review in 2016). This time, it was a massive disappointment. The good things about the motel: Air conditioning worked, staff were pleasant, bed was okay, ice machine worked. The bad things: 1. No towels at all in the room at check-in. Only a tiny bit of toilet paper, no spare roll, no ice bucket, broken luggage rack. When we asked at the desk, we were given two bathtowels and a floor mat - no hand towel, no face cloth. We were staying for two nights - toss us a handtowel, please. 2. The room also had a single hook in the bathroom - no dresser, no closet, no hooks anywhere else. When we arrived, there was an ironing board set up next to the sink - that was the only place you could hang your coat or stack your stuff. 3. No chair. 4. TV didn't work. We were asked to wait for a technician. Later in the evening, we were told the tech was unavailable and to be fair, we were then offered a different room. At that point, we just decided to go out to a movie - hanging in the room was pretty depressing. 5. Carpet and floor were dirty. Not visibly dirty since the flooring is a dark colour, but I walked from the bed to the bathroom. When I took off my socks, they were filthy on the bottom. 6. Bathroom was not great - mould on the shower curtain, hole in the floor and the shower leaked all over the room. Needs some basic maintenance. 7. The 'breakfast' was horrible. No fruit, no yoghurt, no pastries or bagels. They used to have a wafflemaker, but that's long gone. There is a juice machine that shows Apple or Orange juice, however, 3 of the 4 buttons just sprayed water. If you guessed correctly, one button dispensed watery orange juice. They had white bread or grocery store mini muffins. There was also cereal in a dodgy-looking plastic dispenser, but no milk. Coffee and tea were available, but we didn't bother. 8. Pool was okay - I've seen worse. Wasn't heated, needed a skim and a vacuum, but not horrible. 9. Junk stored by the pool and the office - had quite a collection of Target/Tops shopping carts. Not sure why, but not a great look. And if the management was okay with stealing shopping carts, how safe was the stuff in our room? 10. Office was locked at all times, which meant that it was a hassle to get a towel, or TP, or an ice bucket. The bell was answered promptly, but it was one more roadblock. Again, not sure why the door was locked during the day. I really wanted to like this place because we try to support local/independent businesses rather than chains all of the time, but our stay was a disappointment. It's like the owners have just given up figuring that people will have to stay there during peak tourist season.

On the positive side our room although compact was spotlessly clean. The area it is in looks one of the better neighbourhoods in the city and ample parking was available. However, our room was literally 1 foot away from the cooker in the kitchen and we could hear everything happening in the kitchen area. As for calling it a B&B that is a real stretch from what most people would expect. Breakfast consisted of little more than bananas, apples and a few cereal pots. Plus you were expected to wash up your own dishes! Much more like shared rooms in an AirBnB as opposed to a proper B&B.