Hôtel Mercure Nice Marché Aux Fleurs

a female staff member's attitude was poor; she showed absolutely no enthusiasm for her job and seemed unhappy working at the hotel, treating us with indifference. On the plus side, the hotel is in an excellent location right by the sea and very close to the city center. However, the room was tiny and split across two levels; I had a torn ligament—an injury sustained before our arrival—yet the hotel staff never asked about it or offered to move us to a room that didn't require navigating stairs. The only person who actually inquired about my condition was the lady in charge of the breakfast restaurant; she was incredibly kind.

Hotel is nice, location is great. There are a few things that should be resolved. Had a parcel delivered. They opened it in the name of security but it is delivered to a registered guest. They were painting the stairs and fixing wired and had quite a bit of works. High season is here shouldnt renovatiions be better planned. Room was hot, aircon was really not working well. Room was hotter than the corridor. Gave feedback and got a what do you want me to do look. Of course they checked but room remained hot. I get it that it is summer but inside room is hotter than public areas or outside. Nice is lovely, hotel has the structure to be quaint. For what it is at the moment, it’s a miss.

In case you’d be disappointed by this hotel, please read my review. (I went there for my birthday solo trip) Despite the excellent location, this hotel does not meet 4-star standards. First, I was not informed at the time of booking that my room was a loft-style layout requiring climbing stairs to reach the bed. This is important information that should be clearly communicated in advance, or even show in the pictures. Second, at around 10:30am, a staff member attempted to enter my room without prior notice. Instead of acknowledging the issue, they (kinda) blamed me for not placing a “Do Not Disturb” sign, which I found unprofessional. (The lady said sorry eventually but well?) Finally, basic amenities were not provided. There was no toothbrush or tooth paste, only a 3-in-1 shampoo. For a hotel claiming to be 4-star, this is disappointing. Overall, the experience did not match the rating or expectations. But the location is indeed 5/5

Amazing location and cozy rooms! Highly recommended. Parking nearby and all other nice restaurants and opera as well.

Everything is nice but there is Pigeons out on the balcony and we found 2 small bugs in our room. The bath it’s clean.

I had no complaints very convenient location and a wonderful spot to walk outside to watch the sunset on the coast.

Nice and clean, great location, even better if you get the ocean view rooms. Public parking next door feels relatively safe to leave car overnight (expensive but peace of mind) does the job for 1 night, fairly reasonably priced.

The location is amazing…. Few footsteps to the beach… service was average but staffs were friendly. Room was quiet and with a good ambiance. Comfortable bed and cushion.

The location is perfect, giving directly on the promenade. I like also the style of the hotel. Accessibility is difficult though, as there is no elevator : difficult with big luggage. The room was really clean, shower pressure was ok but a little low. Shower can leaked all over the floor. Overall, great hotel.