Hotel berhampiran Şenal Plastik Lefkoşa ŞUBE, Nicosia

Hello, I stayed with my wife and our child for a night at this hotel. It is a property with potential however needs some serious work to be done. A renovation and a structure of services should be completed to compete the market. I am giving 5* because of the customer service while I had already checked out. The team listen to my concerns and the hotel was generous and fair to the compensation. Thank you for that

With only one night in Nicosia, we chose the Centrum Hotel primarily because of its excellent location: less than 10 minutes’ walk from the bus station, the green line crossing into the Turkish sector, Ledra Street, Eleftheria Square and the Shacolas Observatory. The staff were friendly and helpful, we were given a room upgrade to the top floor (401) where it was very quiet, and we had a good night’s sleep. The room was rather bare and spartan, fine for an overnight stay but we wouldn’t have wanted to stay there for a week. The bathroom was functional but had a rather cold and basic feeling, with no water trap to keep the water within the shower area. However, everything was very clean, with good toiletries and tea/coffee making facilities. The electric heating system worked efficiently. One of the best aspects of our stay was the excellent Cypriot-style breakfast, part buffet and part cooked in the kitchen. It was served on the lowest floor of the building, where we were surrounded by interesting vintage gadgets, displayed rather like a museum! We would certainly recommend this hotel, and particularly for its location and its breakfast!

Very nice boutique hotel in the old town of Nicosia, close to Ledra Street and shops, restaurants and bars. Parking at D’Avila Bastion is 1 min walk and the hotel is very easy to get to. Bed was very comfortable and the bathroom/shower was spacious and had everything needed. Towels were lovely and fluffy. The room was very nicely decorated and although the lighting was modern and added to the ambiance of the room, it was a bit too dark for us. Coffee machine was also a nice touch. Staff were friendly and welcoming. As this is an old building which has been renovated beautifully, there is no lift. Rooms are on the first floor.

The hotel is modern and has stylish rooms! Amazing view from the balcony, nice breakfast and very friendly staff. The rooftop bar has an even better view of the city and nice atmosphere. It's a short walk from the center of Nicosia, so you are close to everything. We totally recommend it, you won't regret it!!

This no-nonsense travelers spot is perfect for people of any age that want an affordable place to stay yet still with good hygiene. Expect fellow travelers and students. The place has a spacious shared living room and study room with good wifi on the third floor. The staff is absolutely amazing. Henry the friendly guy from Nigeria is 10/10 customer service. I came back at 3 different occasions and all stays were great. And on top of that it was easy to connect with fellow travelers. So who I still keep contact with today.

The location is good, especially for a business trip, the rooms are nice and clean, and the restaurant inside offerss plenty choice of food.

A few challenges with this hotel ie aircon, bugs, slow drainage in bath, slow lifts, parking etc - but this is all the Cyprus experience. Special mention to Alexi, Sylvia and Michalis who were the cheeriest and most helpful souls. Thank you. If you want a Cyprus experience, stay there - if you want no challenges or character, stay at the Hilton. It is a bit away from shops, bars etc so get organised with water, snacks and any other liquid refreshments you may like. Enjoyed the stay and based on the expectations as above, would recommend for price. Thank you x

First impressions of the hotel were great. The Christmas decor made it look fabulous. Staff were very friendly and attentive and couldn’t do enough for us, including entertaining my little boy. We were extremely pleased to be staying there. Unfortunately, our stay was tainted by two late night parties (one was on New Year’s Eve so was expected to be on late but not going past 1am as we were told this wouldn’t be the case). It seemed there wasn’t any consideration for the guests staying in the hotel as loud music was playing until past midnight. It seemed that the family who run the business were treating it as if it was their house and not a hotel with paying guests in it. It was a shame these incidents had to overshadow our otherwise great stay there.

Pros - Location - Spa - Roof top pool - Food Hotel within easy distance to harbour, bars,shops, and local transport. Rooms spacious and very clean. Cons - busy road opposite two petrol stations and traffic heavy all day. Staff on reception not helpful or accommodating. There is no air conditioning and our room on arrival at midnight was 26.5°. We couldn't believe it and had to insist on two fans that we left on permanently all night and the day when we were in the room. Some of the electric sockets and plugs had loose wiring so we had to keep reporting faults. Our main complaint was the heavy smell of petrol that we assumed came from the petrol station. When we phoned reception to request a move to another room we were told there were no more twin bedded rooms available but for what is classified as a five star hotel, I'm sure they could have accommodated us. The stench was overwhelming. Finally after calling in one of the cleaners she indicated it wasn't the petrol stations but the drain in the shower that she would clean out. That evening on returning to the room, the smell had gone. However next morning it started to seep in again. We called in another cleaner and pointed out the stench and showed her the sockets that didn't work. She said leave it to me and that night everything was fixed but we only had two nights left of our holiday. The cleaner's name was Hava and I would like to commend her to the hotel management. Our conversation was done though my translation app and sign language. In spite of everything we enjoyed our stay as the pros outweighed the cons. Would not stay at this hotel again until it is modernised. The summer months must be unbearable.